Monique Randall Email & Phone Number
Patient Access Manager @ Metropolitan Center for Mental Health
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Monique Randall Location
- New York, NY, US
Monique Randall Work
- Patient Access Manager @ (June 2025 - Present)
- Patient Access Specialist @ (January 2024 - May 2025)
- Patient Access Representative II @ (December 2022 - January 2024)
- Patient Access Representative @ (October 2021 - July 2023)
- Team Lead @ New York City Health and Hospitals Corporation (March 2021 - March 2022)
- Customer Care Supervisor @ (February 2021 - March 2021)
- Administrative Manager @ (November 2019 - June 2020)
- Supervisor @ (October 2018 - October 2019)
- Access Center Team Lead @ (October 2017 - October 2018)
- Patient Coordinator @ (October 2016 - October 2017)
- Patient Care Representative @ Riverside Pediatric Group (January 2016 - October 2016)
- Family Service Specialist @ State of New Jersey Department of Children & Families (June 2014 - April 2016)
- Child Protective Specialist @ City of New York, Administration for Children's Services (June 1997 - May 2014)
- Senior Administrative Assistant @ Brookwood Child Care (May 1996 - June 1997)
Monique Randall Education
- Howard University
Bachelors of Science
1995 - Saint Joseph's University
Master's degree
2017 - Rutgers University–Newark
Certification
Monique Randall Skills
- AVAYA
- Administration
- All Scripts
- Cash Reconciliation
- Cerner
- Coaching
- Collaborative Problem Solving
- Communication
- Conflict Management
- Conflict Resolution
- Contact Center Management
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Data Entry
- Data Management
- Documentation
- Electronic Medical Record (EMR)
- Employee Learning & Development
- Employee Training
- Epic
- Epic Systems
- Health Insurance
- Healthcare
- Hippa
- Interpersonal Communication
- Interpersonal Skills
- Investigation
- Key Performance Indicators
- Leadership
- Management
- Medical Office
- Meditech
- Mental Health
- Mentoring
- Microsoft Office
- Multitasking
- MyChart
- Non-clinical
- Office Procedures
- Organization Skills
- People Management
- Performance Management
- Performance Reviews
- Phone Etiquette
- Presentations
- Problem Solving
- Registration
- Regulatory Standards
- Sorian
- Spreadsheets
- Supervisory Skills
- Team Motivation
- Teams
- Teamwork
- Time Management
- Training
- Training and Development (HR)
- Troubleshooting
- Working with Adolescents
Monique Randall Summary
- Monique Randall, based in New York, NY, US, is currently a Patient Access Manager at Metropolitan Center for Mental Health. Monique Randall brings experience from previous roles at Tandym Group, Jersey City Medical Center, Northwell Health and New York City Health and Hospitals Corporation. Monique Randall holds a Bachelors of Science @ Howard University. With a robust skill set that includes AVAYA, Administration, All Scripts, Cash Reconciliation, Cerner and more. Monique Randall has 1 emails and 2 mobile phone numbers on RocketReach.
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