Monique Lssbb Email & Phone Number
Deputy Commissioner, Service Operations @ Indiana Department of Revenue
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Monique Lssbb Location
- Indianapolis, IN, US
Monique Lssbb Work
- 2020 -now Deputy Commissioner, Service Operations @
- 2017 -2020 Executive Director, Customer Service @
- 1997 -now Principal Partner @
- now Director of Customer Service @
- now Director of CTM - Part D and Medicare Advantage Complaints @
- now CUSTOMER SERVICE MANAGER (Multiple Units) @
- now SENIOR OPERATIONS MANAGER, 1-800 MEDICARE @
Monique Lssbb Education
- Indiana Wesleyan University's Adult Program
Master of Business Administration (MBA) (Business Administration and Management, General)
- Indiana University Bloomington
Bachelor of Science (BS) (Marketing)
Monique Lssbb Skills
- Contact Center Management
- Manufacturing Operations
- Team Motivation
- Support Services
- Strategy Implementation
- Merging
- Key Performance Indicators
- Leadership Development
- Workforce Planning
- Business Strategy
- Communication
- Scopes Of Work
- Succession Planning
- Purchase Orders
- Department Coordination
- Code Enforcement
- Budget Oversight
- Process Improvement
- Leadership
- Call Centers
- Medicare
- Vendor Management
- Strategic Planning
- Health Insurance
- Insurance
- Team Building
- Management
- Business Process Improvement
- Managed Care
- Cross-functional Team Leadership
- Customer Service
- Operations Management
- Business Analysis
- Employee Benefits
- Healthcare
- Performance Management
- Strategy
- Integration
- Medicaid
- Software Development Life Cycle (SDLC)
- HIPAA
- Customer Satisfaction
- Coaching
- SDLC
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Contact Centers
- Call Center
- Lean Six Sigma
- DMAIC
- Lean Thinking
- Lean Tools
- Talent Management
- Mentoring
- Critical Thinking
- Customer Service Management
- Accountability
- Personal Development
- u.s. Health Insurance Portability and Accountability Act Hipaa
- Cross Functional Team Leadership
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
- u.s. Health Insurance Portability and Accountability Act
Monique Lssbb Summary
- Monique Lssbb, based in Indianapolis, IN, US, is currently a Deputy Commissioner, Service Operations at Indiana Department of Revenue. Monique Lssbb brings experience from previous roles at Indiana Department of Revenue, Executive Software Systems, Inc. and Anthem, Inc.. Monique Lssbb holds a Master of Business Administration (MBA) in Business Administration and Management, General @ Indiana Wesleyan University's Adult Program. With a robust skill set that includes Contact Center Management, Manufacturing Operations, Team Motivation, Support Services, Strategy Implementation and more. Monique Lssbb has 4 emails on RocketReach.
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