Brussels EFQM - European Excellence Assessor (European Fundation for Quality Management
EFQM Auditor
2005 - 2005
French Institute of Management
Marketing / Advertising and Promotion Dyploma
2003 - 2003
Monika Urbaniak's Skills
Project Management
Team Management
Management
Analysis
Business Analysis
Market Research
Telecommunications
Training
Customer Satisfaction
Customer Service
Monika Urbaniak's Summary
Monika Urbaniak, based in Warsaw, PL, is currently a Head of Customer Experience Department at OTIS POLSKA, bringing experience from previous roles at Raiffeisen Polbank and Polska Telefonia Cyfrowa (T-Mobile). Monika Urbaniak holds a 2000 - 2002 Master's degree in Business, Management, Marketing, and Related Support Services @ Akademia Leona Koźmińskiego. With a robust skill set that includes Project Management, Team Management, Management, Analysis, Business Analysis and more, Monika Urbaniak contributes valuable insights to the industry. Monika Urbaniak has 2 emails and 2 mobile phone numbers on RocketReach.