Monica Serrano Email & Phone Number
Operations Program Manager, FasTrak• Electronic Payments @ Metropolitan Transportation Commission
Monica Serrano's Location
Oakland, CA, US
Monica Serrano's Work
- Operations Program Manager, FasTrak• Electronic Payments @ Metropolitan Transportation Commission
- VP, Vendor Management and Call Center @ Bank of America
- VP, Claims Contact Center Site Leader @ Bank of America
- Vice President, Unit Manager @ Bank of America
- Banking Center Manager @ Bank of America
- Workforce Manager and Team Manager @ at&t
Monica Serrano's Education
- California State University-East Bay
Bachelor of Arts (BA) (Economics)
Monica Serrano's Skills
- Banking
- Business Analysis
- Call Center
- Call Centers
- Credit
- Customer Experience
- Customer Satisfaction
- Customer Service
- Leadership
- Loans
Monica Serrano's Summary
Monica Serrano, based in Oakland, CA, US, is currently a Operations Program Manager, FasTrak• Electronic Payments at Metropolitan Transportation Commission, bringing experience from previous roles at Bank of America. Monica Serrano holds a Bachelor of Arts (BA) in Economics @ California State University-East Bay. With a robust skill set that includes Banking, Business Analysis, Call Center, Call Centers, Credit and more, Monica Serrano contributes valuable insights to the industry. Monica Serrano has 2 emails on RocketReach.
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