Monica Pena's Location
Miami, FL, US
Monica Pena's Work
- Customer Experience Measurement Analyst @ Pearson
- Customer Experience Manager @ Amerant Bank
- Customer Intelligence Manager @ Mercantil Commercebank N.A.
- Business Analytics Manager @ Mercantil Commercebank N.A.
- Financial Analyst @ Mercantil Commercebank N.A.
- Customer Service Quality Officer @ Mercantil Commercebank N.A.
Monica Pena's Education
- Florida International University
Master of Business Administration (MBA)
- Universidad de Lima
Bachelor of Science (Industrial Engineering)
Monica Pena's Skills
- Business Analytics
- Customer Satisfaction
Monica Pena's Summary
Monica Pena, based in Miami, FL, US, is currently a Customer Experience Measurement Analyst at Pearson, bringing experience from previous roles at Amerant and Mercantil Bank. Monica Pena holds a Master of Business Administration (MBA) @ Florida International University. With a robust skill set that includes Business Analytics, Customer Satisfaction and more, Monica Pena contributes valuable insights to the industry. Monica Pena has 3 emails on RocketReach.
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