Monica Mercer's Location
Jamestown, NY, US
Monica Mercer's Work
- Content Developer @ Libera, Inc.
- Quality Analyst @ Keane
- Technical Support Manager @ Keane
- Assistant Team Leader, Remote Banking @ US Banccorp
Monica Mercer's Education
- Portland Community College
Associate's degree (General Studies)
1994 - 1996
Monica Mercer's Skills
- Technical Writing
- Training
- Technical Support
- Microsoft Office
- MadCap Flare
- Software Documentation
- Testing
- Jaws
- Customer Service
- Zoomtext
Monica Mercer's Summary
Monica Mercer, based in Jamestown, NY, US, is currently a Content Developer at Libera, Inc., bringing experience from previous roles at Keane and US Banccorp. Monica Mercer holds a 1994 - 1996 Associate's degree in General Studies @ Portland Community College. With a robust skill set that includes Technical Writing, Training, Technical Support, Microsoft Office, MadCap Flare and more, Monica Mercer contributes valuable insights to the industry.
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