Monica Brooks Email & Phone Number
Customer Service Executive @ Room-Res.com
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Monica Brooks Location
- Live Oak, FL, US
Monica Brooks Work
- Customer Service Executive @ (September 2021 - Present)
- Customer Service Representative @ Conduent / SunPass (November 2020 - August 2021)
- Corporate Travel Officer and Customer Services @ Hotelbeds Group USA (October 2013 - August 2020)
- Certified Process Server @ Integrity Legal Services (May 2008 - November 2015)
- Reservations Agent @ Action Travel (March 2012 - April 2013)
- Reservations Agent @ Kaluah Tours (January 2009 - September 2010)
Monica Brooks Education
- State University of Londrina Brazil
no diploma (ENGLISH LANGUAGE AND LITERATURE/LETTERS)
1982-1984 - Colegio La Salle Canada
High School Diploma
1979-1981
Monica Brooks Skills
- Receptionist Duties
- Client Services
- Active Listening
- Customer Experience Management
- Computer Literacy
- Customer Service Operations
- Human Resources (HR)
- Customer Contact
- Customer Loyalty
- Interpersonal Skills
- Problem Solving
- Written Communication
- Workload Prioritization
- Spelling
- Online Support
- Hospitality Industry
- Grammar
- Customer-Focused Service
- Information Research
- Communication
- Creative Problem Solving
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Entry
- Diplomacy
- English
- Fluent Portuguese and Spanish speaker
- GED
- Google Workspace
- Guest Satisfaction
- Human Resources Information Systems (HRIS)
- Leadership
- Life Skills
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Negotiation
- Personal Development
- Phone Etiquette
- Public Speaking
- Research
- Reservations
- Spanish
- Strategic Thinking
- Teamwork
- Time Management
Monica Brooks Summary
- Monica Brooks, based in Live Oak, FL, US, is currently a Customer Service Executive at Room-Res.com. Monica Brooks brings experience from previous roles at Conduent / SunPass, Hotelbeds Group USA, Integrity Legal Services and Action Travel. Monica Brooks holds a 1982 - 1984 no diploma in ENGLISH LANGUAGE AND LITERATURE/LETTERS @ State University of Londrina Brazil. With a robust skill set that includes Receptionist Duties, Client Services, Active Listening, Customer Experience Management, Computer Literacy and more. Monica Brooks has 2 emails on RocketReach.
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