Monica Brooks's Location
Allentown, PA, US
Monica Brooks's Work
- Manager, Diversity and Inclusion @ PPL Corporation
- Manager, Customer Contact Center @ PPL Corporation
- Manager, Customer Care @ Time Warner Cable
- Manager of Customer Care @ Time Warner Cable
- Area Manager @ Comcast
- Human Resources @ Comcast
- Supervisor @ Comcast
Monica Brooks's Education
- Cornell University
Certificate Program (Diversity & Inclusion)
2020 - 2020 - Alabama Agricultural and Mechanical University
BA (Sociology/Criminal Justice)
1993 - 1997
Monica Brooks's Skills
- Leadership
- Telecommunications
- Management
- Call Centers
- Customer Satisfaction
- Team Building
- Customer Retention
- Call Center
- Team Leadership
- Customer Experience
Monica Brooks's Summary
Monica Brooks, based in Allentown, PA, US, is currently a Manager, Diversity and Inclusion at PPL Corporation, bringing experience from previous roles at PPL Corporation, Time Warner Cable and Comcast Cable. Monica Brooks holds a 2020 - 2020 Certificate Program in Diversity & Inclusion @ Cornell University. With a robust skill set that includes Leadership, Telecommunications, Management, Call Centers, Customer Satisfaction and more, Monica Brooks contributes valuable insights to the industry. Monica Brooks has 2 emails and 1 mobile phone number on RocketReach.
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