Global Customer Experience Management (CEM) Certificate (Customer Experience)
2016 - 2016
Informa
Certificate (Advanced Data Analysis)
2014 - 2014
IPAPI
CPM (Certified Process Manager)
2011 - 2011
Monalisa Watfa's Skills
Healthcare
Process Improvement
Arabic
Customer Experience
Business Process Mapping
Pharmacists
Medicine
Process Management
Customer Satisfaction
Project Planning
Monalisa Watfa's Summary
Monalisa Watfa, based in United Arab Emirates, is currently a Group Director Patient Services - Operations at Abu Dhabi Health Services Company- SEHA - شركة أبوظبي للخدمات الصحية - صحة, bringing experience from previous roles at Lead Ventures, Saudi German Hospitals and Cleveland Clinic Abu Dhabi. Monalisa Watfa holds a 2016 - 2017 Global MBA @ IE Business School. With a robust skill set that includes Healthcare, Process Improvement, Arabic, Customer Experience, Business Process Mapping and more, Monalisa Watfa contributes valuable insights to the industry. Monalisa Watfa has 3 emails and 1 mobile phone number on RocketReach.