Monalisa Roy Email & Phone Number
Senior Customer Success Account Manager (Software and Digital Platforms, US) @ Microsoft
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Monalisa Roy Location
- Hartford, CT, US
Monalisa Roy Work
- Senior Customer Success Account Manager (Software and Digital Platforms, US) @ (January 2021 - Present)
- Director of Customer Success, Software and Digital Platforms, US @ (January 2021 - Present)
- Service Delivery Lead @ (April 2014 - January 2021)
- Senior Operations Manager @ (April 2007 - April 2014)
- Group Lead @ (July 2002 - April 2007)
Monalisa Roy Education
- Symbiosis
Master of Business Administration - MBA (Human Resources Development)
2005-2007 - BIT Mesra Student-Industry Relations Cell
BCA (Bachelors in computer applications ()
1999-2002
Monalisa Roy Skills
- Matrix Leadership
- High Impact Communication
- Growth Strategies
- Collaborative Problem Solving
- People Management
- Leadership
- Security
- Microsoft Copilot
- Microsoft Azure
- Teamwork
- Program Management
- Account Management
- Supervisory Management
- Leadership Management
- Healthcare
- Team Management
- Process Improvement
- Transition Management
- Service Delivery
- BPO
- Operations Management
- Outsourcing
- Offshoring
- Business Process Improvement
- Sla
- Performance Management
- Business Process Outsourcing (BPO)
- MIS
- Management Information Systems (MIS)
- Management
- Employee Engagement
- Training
- Process Excellence
Monalisa Roy Summary
- Monalisa Roy, based in Hartford, CT, US, is currently a Senior Customer Success Account Manager (Software and Digital Platforms, US) at Microsoft. Monalisa Roy brings experience from previous roles at Microsoft, Infosys and Wipro Digital Operations and Platforms. Monalisa Roy holds a 2005 - 2007 Master of Business Administration - MBA in Human Resources Development @ Symbiosis. With a robust skill set that includes Matrix Leadership, High Impact Communication, Growth Strategies, Collaborative Problem Solving, People Management and more. Monalisa Roy has 2 emails and 1 mobile phone numbers on RocketReach.
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