Mona Moussa Email
Group Billing Transition Project Lead @ VOIS
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Mona Moussa Location
- Cairo, Cairo Governorate, EG
Mona Moussa Work
- 2019 -now Group Billing Transition Project Lead @
- 2018 -2019 Business Operations Executive, Commercial Team @
- 2017 -2018 Enterprise Customer Service Shift Manager @
- 2016 -2017 CRM Process Coordinator @
- 2016 -2016 Mentoring and Live Monitoring Team Leader @
- 2015 -2016 Senior Specialist, Business Solutions Team @
- 2014 -2015 Senior Specialist, Enterprise Training Team @
- 2014 -2014 Senior Specialist, Enterprise Customer Service Support and Training Team @
- 2010 -2014 Customer Service Representative, Corporate Call Center 250 @
Mona Moussa Education
- CIM | The Chartered Institute of Marketing
(Marketing)
2015-2016 - The American University in Cairo
(English)
2008-2009 - Ain Shams University
Bachelors (German, English Language and Literature, Literature, English Language)
2005-2009 - Amideast Education Abroad
(Project Management)
2020
Mona Moussa Skills
- Teamwork
- Call Centers
- Team Building
- Training
- Customer Satisfaction
- Customer Service
- Time Management
- Team Leadership
- Customer Experience
- Negotiation
Mona Moussa Summary
- Mona Moussa, based in Cairo, Cairo Governorate, EG, is currently a Group Billing Transition Project Lead at Vois. Mona Moussa brings experience from previous roles at Cequens and Orange. Mona Moussa holds a 2015 - 2016 CIM | The Chartered Institute of Marketing. With a robust skill set that includes Teamwork, Call Centers, Team Building, Training, Customer Satisfaction and more. Mona Moussa has 3 emails on RocketReach.
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