Customer Success Manager @ (April 2022 - February 2024)
Account Manager @ (July 2021 - April 2022)
Customer Success Specialist @ (July 2019 - August 2021)
Innovation and Support Analyst @ (June 2019 - July 2019)
Molly Steer Education
University of Tasmania
Bachelor of Business and ICT (Business ICT)
2017-2021
Molly Steer Skills
Account Management
Business Case Preparation
Business Requirements
Chatbots
Communication
Consulting
Contact Centers
Conversational AI
Customer Education
Customer Engagement
Customer Experience
Customer Onboarding
Customer Relationship Management (CRM)
Customer Service
Customer Success
Digital Media
Digital Strategy
Enterprise Software
Event Planning
Help Desk Support
IT Consulting
IT Service Management
Information Technology
Java
Leadership
Marketing
Microsoft Modern Workplace
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Presentations
Project Management
Public Speaking
Retail
Sales
Sales Processes
SharePoint
Social Media
Software Development
Software Project Management
Software as a Service (SaaS)
Stakeholder Engagement
Strategy
Team Leadership
Teamwork
Technical Support
Technology Services
Training
Video Production
Molly Steer Summary
Molly Steer, based in Melbourne, VIC, AU, is currently a Customer Success Manager at Wellio. Molly Steer brings experience from previous roles at Freshworks and LiveTiles. Molly Steer holds a 2017 - 2021 Bachelor of Business and ICT in Business ICT @ University of Tasmania. With a robust skill set that includes Account Management, Business Case Preparation, Business Requirements, Chatbots, Communication and more. Molly Steer has 1 emails on RocketReach.
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