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Molly S. Location
Nashville, TN, US
Molly S. Work
Manager, CX Technology and Intelligence @ (September 2024 - Present)
CX Intelligence and Insights Manager @ (August 2023 - September 2024)
Associate Marketing Manager, Insights @ (September 2022 - August 2023)
Customer and Market Insights Analyst @ (October 2021 - September 2022)
Market Analyst @ (September 2019 - October 2021)
Office Manager @ Graystone Painting and Refinishing (September 2018 - May 2019)
Mark L. Morris, Jr. New Venture Business Competition Finalist @ (August 2018 - December 2018)
Intern @ (May 2018 - August 2018)
Assistant Office Manager @ Ron Hart DDS (May 2015 - August 2017)
Molly S. Education
The University of Kansas
Bachelor of Business Administration - BBA (Entrepreneurship/Entrepreneurial Studies)
2015-2019
University College Cork
Study Abroad (International Business)
2017-2017
Molly S. Skills
Analytical Skills
Business Insights
Business Planning
Business Relationship Management
Business Storytelling
CX
Client Relations
Communication
Consumer Behavior
Consumer Insight
Creative Ideation
Customer Experience
Customer Journey Mapping
Customer Journeys
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Surveys
Data Analysis
Data Analytics
Design Thinking
Facilitation
Financial Responsibilities
Key Performance Indicators
Leadership
Management
Market Research
Marketing
Microsoft Excel
Microsoft Office
Multi-functional
Net Promoter Score
Overcome Obstacles
Presentation Skills
Presentations
Problem Solving
Project Management
Qualitative & Quantitative Research Methodologies
Qualitative Research
Qualtrics
Quantitative Research
Research
Service Design
Survey Design
Team Building
Team Effectiveness
Time Management
Unstructured Data
Voice of the Customer
Molly S. Summary
Molly S., based in Nashville, TN, US, is currently a Manager, CX Technology and Intelligence at Global Payments Inc.. Molly S. brings experience from previous roles at Heartland, GEODIS and Pace Analytical. Molly S. holds a 2015 - 2019 Bachelor of Business Administration - BBA in Entrepreneurship/Entrepreneurial Studies @ The University of Kansas. With a robust skill set that includes Analytical Skills, Business Insights, Business Planning, Business Relationship Management, Business Storytelling and more. Molly S. has 2 emails and 1 mobile phone numbers on RocketReach.
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