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Mohit Shah Location
Alpharetta, GA, US
Mohit Shah Work
Co-Founder and Chief Operating Advisor @ (September 2022 - Present)
Workforce Management Leader @ (January 2019 - September 2022)
Experience Leader (SVP) - WFM, Implementation and Analytics @ C3/CustomerContactChannels, Inc. (January 2017 - December 2018)
Director Financial Operations and Performance Management @ (June 2016 - December 2016)
Vice President @ (July 2014 - June 2016)
Vice President - Global Command Center @ (April 2013 - August 2014)
AVP, Global Command Centre @ (October 2010 - March 2013)
Manager - Call Center and Resource Planning @ (September 2009 - October 2010)
Site WFM Leader @ (May 2006 - September 2009)
Analyst - Global Team @ (August 2005 - May 2006)
Team Leader - Site WFM Team @ CLI3L (June 2004 - August 2005)
Real Time Analyst @ e-Funds (May 2002 - June 2004)
CCE @ Daksh eServices (January 2001 - January 2002)
Mohit Shah Education
DU
BCOM (Commerce)
1995-1998
Mohit Shah Skills
Business Analytics
Workforce Management
Workforce Planning
MIS
Project Management
Capacity Planning
Global P&L Management
Demand Forecasting
Scheduling
Business Analysis
BPO
Vendor Management
Process Scheduler
Performance Management
Process Improvement
Management
Leadership
Strategy
Service Delivery
Forecasting
Operations Management
Process Excellence
Analysis
Call Centers
Business Process
Business Development
CRM
P
Team Building
ERP
Business Process Outsourcing (BPO)
Business Process Improvement
Team Leadership
Human Resources
Strategic Planning
Sales
Business Process Outsourcing Bpo
Has Errors
Great
Business Process Outsourcing
Mohit Shah Summary
Mohit Shah, based in Alpharetta, GA, US, is currently a Co-Founder and Chief Operating Advisor at DataNitiv. Mohit Shah brings experience from previous roles at TaskUs, C3/CustomerContactChannels, Inc., Morneau Shepell and Teleperformance. Mohit Shah holds a 1995 - 1998 BCOM in Commerce @ DU. With a robust skill set that includes Business Analytics, Workforce Management, Workforce Planning, MIS, Project Management and more. Mohit Shah has 2 emails and 1 mobile phone numbers on RocketReach.
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