Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Mohd M. Work
2026 -
now KYC AML @
2023 -
now Freelance Graphic Designer @
2023 -
2023 Senior Agent Customer Service @
2022 -
2023 Assistant Manager @
2021 -
2022 Subject Matter Expert @
2021 -
2021 Customer Service Executive @
2020 -
2020 Customer Service Executive @
2019 -
2019 Corporate Communications Intern @
2018 -
2019 Sales Service Representative @
Mohd M. Education
Universiti Poly-Tech Malaysia
Corporate Communication (Business/)
2017
-
2019
Mohd M. Skills
SAP Sales & Distribution
Fast-Moving Consumer Goods (FMCG)
Order Management
Attention to Detail
FinTech
Blockchain
Customer Experience
LiveChat ChatBot
On-call Support
Customer Satisfaction
Cryptocurrency
Contact Centers
Business Analysis
Accounting
Customer Retention
Anti-Money Laundering
Financial Analysis
Financial Reporting
Customer Relationship Management (CRM)
CRM Databases
CRM Integration
Fixed Deposits
Logistics Management
Teamwork
Organization Skills
Project Management
Customer Support
Consumer financial services (CFS)
E-Commerce
Dispute Resolution
Service-Level Agreements (SLA)
NPS
Sales
Warehouse Operations
Front desk
Marketing
Emcee
Ushering
Analytical Skills
Online Research
Phone Etiquette
Contact Center Operations
Data Analysis
Microsoft Excel
Workforce Management
Floor Management
Knowledge Base
Service Recovery
Research
Management
Problem Solving
Customer Service
Leadership
Public Speaking
Social Media
Excellent written and verbal communication skills
Public Relations
Advertising
Strategic Public Relations Planning
Raising Public Awareness
Freshdesk
Salesforce Partner Relationship Management
Salesforce Partner Management
Slack
Interpersonal Communication
Emotional Intelligence
Mohd M. Summary
Mohd M., based in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY, is currently a KYC AML at PNC. Mohd M. brings experience from previous roles at Canva, OKX, OCBC Bank and SOCAR Mobility Asia. Mohd M. holds a 2017 - 2019 Corporate Communication in Business/ @ Universiti Poly-Tech Malaysia. With a robust skill set that includes SAP Sales & Distribution, Fast-Moving Consumer Goods (FMCG), Order Management, Attention to Detail, FinTech and more. Mohd M. has 1 emails on RocketReach.
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