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Mohan Balachandran Location
Calgary, AB, CA
Mohan Balachandran Work
Franchisee - Owner and operator @ (September 2024 - Present)
Small Business Advisor @ (May 2019 - July 2025)
Marketing Manager - Customer Relationship Marketing and Engagement @ (April 2011 - August 2018)
Loyalty and Retention Representative (Future Friendly Home) @ (December 2007 - April 2011)
Small Business Development Specialist @ (January 2003 - January 2007)
Manager - Customer Contact Centre @ (January 2001 - January 2002)
Mohan Balachandran Education
CIM | The Chartered Institute of Marketing
Post Graduate Diploma (Marketing)
Mohan Balachandran Skills
Customer Experience
Telecommunications
Strategy
Management
Project Management
Marketing
Wireless
Cross-functional Team Leadership
Call Centers
Leadership
Business Analysis
Networking
Salesforce.com
CRM
Customer Retention
Team Leadership
Call deflection
Call Center
Cross Functional Team Leadership
Mohan Balachandran Summary
Mohan Balachandran, based in Calgary, AB, CA, is currently a Franchisee - Owner and operator at popeyes. Mohan Balachandran brings experience from previous roles at Scotiabank, TELUS and AT&T. Mohan Balachandran holds a Post Graduate Diploma in Marketing @ CIM | The Chartered Institute of Marketing. With a robust skill set that includes Customer Experience, Telecommunications, Strategy, Management, Project Management and more.
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