Mohammed Hasweh Email
Director of Operations @ Estarta Solutions
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Mohammed Hasweh Location
- Amman, JO
Mohammed Hasweh Work
- Director of Operations @ (December 2024 - Present)
- Customer Success Sr. Manager @ (September 2022 - January 2025)
- Cisco TAC - By Estarta Solutions - Operations Sr. Manager @ (May 2016 - August 2022)
- Contact center Quality Assurance Supervisor @ (October 2011 - May 2016)
- Contact Center Team Leader @ (October 2009 - September 2011)
- Contact Center Coach @ (October 2007 - September 2009)
- Main shop representative @ (May 2007 - October 2007)
- Customer Care Representative @ (May 2006 - April 2007)
Mohammed Hasweh Education
- Philadelphia University
Bachelor's Degree (Networking and Systems Management)
Mohammed Hasweh Skills
- Agility
- Analytical Skills
- Budget Management
- Build Strong Relationships
- Business Process
- Business Process Improvement
- Business Relationship Management
- CRM
- Call Centers
- Change Management
- Client Relations
- Coaching
- Commercial Operation
- Conflict Resolution
- Contact Center Management
- Contact Centers
- Continuous Improvement
- Creativity and Innovation
- Customer Advocacy
- Customer Engagement
- Customer Experience
- Customer Experience Design
- Customer Experience Management
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Executive Leadership
- GSM
- Interpersonal Skills
- Key Performance Indicators
- Lean Six Sigma
- Operational Planning
- Operational Support
- Operations Management
- Organizational Leadership
- People Management
- Performance Management
- Policies & Procedures
- Problem Solving
- Process Improvement
- Project Planning
- Quality Assurance
- Quality Reviews
- Six Sigma Green Belt
- Strategic Planning
- Strategic Thinking
- Strategy
- Support Management
- Team Leadership
- Team Management
- Team Performance
- Telecommunications
- Training
- Voice of the Customer
- Call Center
Mohammed Hasweh Summary
- Mohammed Hasweh, based in Amman, JO, is currently a Director of Operations at Estarta Solutions. Mohammed Hasweh brings experience from previous roles at Estarta Solutions, Cisco and Umniah. Mohammed Hasweh holds a Bachelor's Degree in Networking and Systems Management @ Philadelphia University. With a robust skill set that includes Agility, Analytical Skills, Budget Management, Build Strong Relationships, Business Process and more. Mohammed Hasweh has 3 emails on RocketReach.
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