2011 -2016 Contact center Quality Assurance Supervisor @
2009 -2011 Contact Center Team Leader @
2007 -2009 Contact Center Coach @
2007 -2007 Main shop representative @
2006 -2007 Customer Care Representative @
Mohammed Hasweh Education
Philadelphia University
Bachelor's Degree (Networking and Systems Management)
Mohammed Hasweh Skills
Call Centers
Customer Satisfaction
Telecommunications
Team Management
Quality Assurance
Team Leadership
Training
Customer Experience
GSM
Coaching
CRM
Business Process Improvement
Key Performance Indicators
Performance Management
Customer Retention
Project Planning
People Management
Contact Centers
Call Center
Mohammed Hasweh Summary
Mohammed Hasweh, based in Amman, JO, is currently a Director of Operations at Estarta Solutions. Mohammed Hasweh brings experience from previous roles at Estarta Solutions, Cisco and Umniah. Mohammed Hasweh holds a Bachelor's Degree in Networking and Systems Management @ Philadelphia University. With a robust skill set that includes Call Centers, Customer Satisfaction, Telecommunications, Team Management, Quality Assurance and more. Mohammed Hasweh has 3 emails on RocketReach.
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