Mohammed Ayedh Email
ITSM Specialist @ WiConnect
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Mohammed Ayedh Location
- Riyadh, SA
Mohammed Ayedh Work
- ITSM Specialist @ (January 2019 - Present)
- Senior NOC Engineer @ (January 2016 - January 2019)
- Telecom Field Engineer @ (December 2012 - January 2016)
- Information Technology Service Management Specialist @ Wiconnect – Mobily (January 2019 - Present)
- Senior Network Operations Center Engineer @ Wiconnect – Mobily (January 2016 - January 2019)
Mohammed Ayedh Education
- ADEN University
Bachelor's Degree (Telecommunications Engineering)
2010-2010 - University of Aden
Bachelor's degree (Telecommunications Engineering)
Mohammed Ayedh Skills
- Agile Methodologies
- Business Relationship Management
- Capacity Planning
- Change Control
- Change Management
- Communication
- Continuous Service Improvement
- Crisis Management
- Cross-Functional Collaboration
- Customer Experience Management
- Customer Relationship Management
- Disaster Recovery
- GSM, 2G ,3G, 4G LTE , 5G .
- IT Governance
- IT Operations Management
- IT Service Management
- ITIL
- Incident Management
- Incident Response
- KPI Reporting
- Microsoft Excel
- Microsoft Office
- Microwave Engineering
- Network Integration
- Network Monitoring
- Network Operations Center (NOC)
- Performance Analysis
- Performance Optimization
- Performance Reporting
- Problem Management
- Problem Solving
- Project Management
- Project Supervision
- Quality Assurance
- Risk Assessment
- Risk Management
- Root Cause Analysis
- SLA
- SLA Compliance
- Service Continuity Planning
- Service Delivery Management
- Technical Documentation
- Technical Leadership
- Technical Reporting
- Technical Support
- Telecom Engineering
- Telecommunications
- Time Management
- Trend Analysis
- Troubleshooting
- Vendor Coordination
- Vendor Management
- Wireless Technologies
- Workflow Optimization
- إدارة الحوادث
- إدارة المشكلات
- إدارة تقنية المعلومات
- إدارة خدمة تقنية المعلومات
- إقامة الشبكات اللاسلكية
- ادارة المعرفة
- الدعم الفني
- المهارات التحليلية
- عمليات تقنية المعلومات
- متطلبات الأعمال
- مكتبة البنية التحتية لتقنية المعلومات
Mohammed Ayedh Summary
- Mohammed Ayedh, based in Riyadh, SA, is currently a ITSM Specialist at WiConnect. Mohammed Ayedh brings experience from previous roles at WiConnect and Wiconnect – Mobily. Mohammed Ayedh holds a 2010 - 2010 Bachelor's Degree in Telecommunications Engineering @ ADEN University. With a robust skill set that includes Agile Methodologies, Business Relationship Management, Capacity Planning, Change Control, Change Management and more.
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