Mohammed Akhter Email
Head of Customer Service @ Shyft Express
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Mohammed Akhter Location
- Dubai, AE
Mohammed Akhter Work
- 2021 -now Head of Customer Service @
- 2019 -2021 Operations and Customer Experience Supervisor @
- 2016 -2019 IT Executive @
- 2008 -2009 Sales Consultant @ Smart Tech, Dhaka Bangladesh
Mohammed Akhter Education
- University of Sunderland
Bachelor's degree (System, Networking, and LAN/WAN Management/Manager)
2014-2015 - St Patrick’s International College (UK)
HND in Networking and Telecommunication
Mohammed Akhter Skills
- Supervisory Skills
- Key Performance Indicators
- Contact Centers
- Google Workplace
- Customer Retention
- 3CX
- freshworks
- Strategic Planning
- Microsoft 365
- Leadership
- Analytical Skills
- Problem Solving
- Customer Loyalty
- Operations Management
- Team Management
- Technical Support
- Start-ups
- Information Technology
- Troubleshooting
- Printer Support
- Computer Networking
- Customer Experience
- Windows
- Windows Server
- Operating Systems
- Computer Hardware
- Microsoft Office
- Laptops
- Remote Desktop
- Customer Service
- Multitasking
- Teamwork
- Employee Training
- Communication
- Customer Support
- Hospitality Industry
- PABX
- Networking
- User Assistance
- Local Area Network (LAN)
- Workstations
- Desktop Computers
- Fleet Operations
- Customer Service Systems
- Management
- Customer Satisfaction
- Customer Service Management
- Customer-focused Service
- Standard Operating Procedure (SOP)
- Customer Experience Management
Mohammed Akhter Summary
- Mohammed Akhter, based in Dubai, AE, is currently a Head of Customer Service at Shyft Middle East. Mohammed Akhter brings experience from previous roles at Shyft Middle East, The Peninsula Chittagong and Smart Tech, Dhaka Bangladesh. Mohammed Akhter holds a 2014 - 2015 Bachelor's degree in System, Networking, and LAN/WAN Management/Manager @ University of Sunderland. With a robust skill set that includes Supervisory Skills, Key Performance Indicators, Contact Centers, Google Workplace, Customer Retention and more. Mohammed Akhter has 1 emails on RocketReach.
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