Mohammad Shamshad Email
Solutions Engineer - Active Directory and Windows @ JumpCloud
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Mohammad Shamshad Location
- Delhi, India
Mohammad Shamshad Work
- Solutions Engineer - Active Directory and Windows @ (October 2023 - Present)
- Support Engineer - Directory Services @ Concentrix - Microsoft EPS (September 2021 - October 2023)
- Technical Specialist @ HostBooks Limited (November 2016 - August 2021)
- Technical Specialist @ iYogi Technical Services (January 2014 - May 2016)
- Solution Engineer @ Tech live Connect (March 2012 - March 2013)
Mohammad Shamshad Education
- Indira Gandhi National Open University
Bachelor of Arts - BA
Mohammad Shamshad Skills
- Active Directory
- Call Control
- Client Rapport
- Client/server
- Customer Experience
- Customer Loyalty
- Customer Satisfaction
- Customer Service
- Customer Service Representatives
- Customer Service Systems
- Customer Support
- De-escalation
- Distributed File System (DFS)
- Escalation Resolution
- Group Policy
- Kerberos
- Negotiation
- Problem Solving
- Servers
- Technical Support
- Troubleshooting
- Windows Server
- Windows time
Mohammad Shamshad Summary
- Mohammad Shamshad, based in Delhi, India, is currently a Solutions Engineer - Active Directory and Windows at JumpCloud. Mohammad Shamshad brings experience from previous roles at Concentrix - Microsoft EPS, HostBooks Limited, iYogi Technical Services and Tech live Connect. Mohammad Shamshad holds a Bachelor of Arts - BA @ Indira Gandhi National Open University. With a robust skill set that includes Active Directory, Call Control, Client Rapport, Client/server, Customer Experience and more. Mohammad Shamshad has 1 emails on RocketReach.
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