Mohammad Shaari Email
Technical Support Lead RET - Remote Support Delivery @ NCR Corporation
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Mohammad Shaari Location
- Kuala Lumpur, MY
Mohammad Shaari Work
- 2021 -now Technical Support Lead RET - Remote Support Delivery @
- 2018 -2021 Field Service Coordinator and Inventory Management @
- 2018 -2018 Incident Management Analyst @
- 2014 -2018 Customer Service Representative @
- 2013 -2014 Customer Service Representative @
- 2012 -2013 Marketing Officer @ Yamani Angle Sdn Bhd
Mohammad Shaari Education
- Universiti Teknologi MARA
High School Diploma (Fine/Studio Arts, General)
2007-2012
Mohammad Shaari Skills
- Cross-functional Collaborations
- Systems Management
- Telephony
- Customer Engagement
- Quality Assurance
- Customer Experience Management
- Leadership
- Attention to Detail
- Microsoft Office
- Oral Communication
- Business Requirements
- Operations
- Business Process Outsourcing (BPO)
- Call Center Development
- IT systems development
- Quality Management
- Applied Technology
- Customer Service Operations
- People Management
- Communication
- Engineering
- Coaching
- Customer Service
- Business Relationship Management
- Team Leadership
- Business Process Improvement
- Logistics Management
- Problem Solving
- Customer Experience
- Project Management
- Account Management
- Reporting & Analysis
- Customer Service Management
- Incident Management
- Data Analysis
- Root Cause Analysis
- Technical Support
- Service Delivery
- Service Operations
- Field Coordination
- Analytical Skills
- Inventory Management
- Management
- SQL
- Report Writing
- Escalation
- Customer Support
- Microsoft Excel
- IT Service Management
Mohammad Shaari Summary
- Mohammad Shaari, based in Kuala Lumpur, MY, is currently a Technical Support Lead RET - Remote Support Delivery at NCR Corporation. Mohammad Shaari brings experience from previous roles at NCR Corporation, Touch 'n Go Sdn Bhd and Telekom Malaysia. Mohammad Shaari holds a 2007 - 2012 High School Diploma in Fine/Studio Arts, General @ Universiti Teknologi MARA. With a robust skill set that includes Cross-functional Collaborations, Systems Management, Telephony, Customer Engagement, Quality Assurance and more. Mohammad Shaari has 2 emails on RocketReach.
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