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Mohammad Othman Location
Chino, CA, US
Mohammad Othman Work
2025 -now Founder and CEO @
2020 -now Business Analyst @
2022 -now Computer Facilities Assistant (CFA) @
2021 -2022 IT Technician @
2021 -2022 IT Technician @
2019 -2021 Debt Consultant (Technical Support Duties) @
2016 -2019 Online and In-Store Sales Manager (Customer Service Representative Duties) @
Mohammad Othman Education
California State Polytechnic University-Pomona
Bachelor of Science - BS (Computer Information Systems)
2022-2024
Mt. San Antonio College
Associate's degree (Business Information Systems)
2019-2021
Mohammad Othman Skills
Amazon Web Services (AWS)
Amazon EC2
AWS Identity and Access Management (AWS IAM)
Troubleshooting
Customer Satisfaction
Computer Hardware Troubleshooting
Data Entry
Customer Retention
Linux
Windows
MAC OS X
MS Office
Android
iOS
Zoom
G Suite
Canvas LMS
Shopify
Microsoft Office
Python
Communication
Problem Solving
Customer Service
Customer Service Management
IT & Help Desk Support
Customer Support Specialist
Level-1 Troubleshooting
Issue Identification & Resolution
Top-Notch Client Service
Client Loyalty Building
End-User Training
Hands-On Support
System Issue Mitigation
Continuous Customer Service
Documentation & Reporting
Cross-Functional Coordination
Business Operations Supervision
Team Training
Exceeding Customer Expectations
Inbound & Outbound Calling
User Documentation Creation
CAP CRM
Debt Pay Pro
Client Experience Improvement
Customer-Focused Service
Google (Directory, Drive, YouTube, Storage, & Vision)
eBay
Cybersecurity
Pivot Tables
Mohammad Othman Summary
Mohammad Othman, based in Chino, CA, US, is currently a Founder and CEO at Gripe Reviews. Mohammad Othman brings experience from previous roles at Sababa Falafel Shop, Mt. San Antonio College and Tech Rockstars. Mohammad Othman holds a 2022 - 2024 Bachelor of Science - BS in Computer Information Systems @ California State Polytechnic University-Pomona. With a robust skill set that includes Amazon Web Services (AWS), Amazon EC2, AWS Identity and Access Management (AWS IAM), Troubleshooting, Customer Satisfaction and more. Mohammad Othman has 3 emails and 1 mobile phone numbers on RocketReach.
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