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Mohammad Munir Location
England, United Kingdom
Mohammad Munir Work
1st Line Support Analyst @ (May 2024 - Present)
1st Line Support Analyst @ (May 2022 - May 2024)
IT Technician @ Cybist Online IT Hardware & Software Supply (November 2021 - March 2022)
IT Technician @ Bubble Fresh Ltd (March 2021 - August 2021)
IT Projects @ MacLaren/Laserperformance (August 2019 - December 2019)
Mohammad Munir Education
Central Bedfordshire College
BTEC IT LEVEL 3 Extended Diploma (Information Technology)
Mohammad Munir Skills
Account Management
Active Directory
Administration
Analytical Skills
Apple Products
BTEC
Communication
Computer Hardware
Computer Hardware Troubleshooting
Customer Experience
Customer Experience Management
Customer Service
Customer Service Specialist
Customer Support
Desktop Computers
Hardware
Hardware Installation
Hardware Support
Help Desk Implementation
Help Desk Support
IT Hardware Support
IT Management Software
IT Service Management
ITIL
Incident Management
Information Technology
Infrastructure
KPI Implementation
KPI Reports
Laptops
Microsoft Endpoint Configuration Manager
Microsoft Intune
Network Administration
Office 365
Office 365 Administration
Printer Support
Remote User Support
Server Administration
Servers
Service Desk
Service-Level Agreements (SLA)
Software Installation
System Administration
Systems Analysis
Technical Support
User Administration
User Management
Windows
Windows 10
Windows Server
Mohammad Munir Summary
Mohammad Munir, based in England, United Kingdom, is currently a 1st Line Support Analyst at Jayex . Mohammad Munir brings experience from previous roles at Capgemini, Cybist Online IT Hardware & Software Supply, Bubble Fresh Ltd and MacLaren/Laserperformance. Mohammad Munir holds a BTEC IT LEVEL 3 Extended Diploma in Information Technology @ Central Bedfordshire College. With a robust skill set that includes Account Management, Active Directory, Administration, Analytical Skills, Apple Products and more.
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