Mohammad Faruk Email

Mohammad Faruk Skills

• Active Directory
• Active Directory management (users, groups, OU structure & GPOs)
• Active Directory user provisioning, passwords, and security groups
• Administered Window & Unix server platform across virtual and physical environments
• Asset management and IT ticketing systems
• Automation
• Backup restores and tape/external media handling (Backup Exec, ShadowProtect)
• Budgeting, Cost Control & Capex Planning
• Business Continuity, DR & Incident Response
• Cisco Switching and Routing
• Cloud Platforms & Migration (Azure / AWS / O365)
• Cloud Platforms, Hybrid Environments & SaaS Governance
• Compliance & Audit (SOX/ISO/NIST/Corporate Standards)
• Cybersecurity Oversight Across Sites (IAM, SOC, Vulnerability, MFA)
• Cybersecurity, Risk & Compliance (SOX, ISO/NIST)
• DNS, DHCP, DFS and file/print server configuration
• Desktop/laptop hardware upgrades, repairs & imaging (Ghost, MDT/WDS)
• Disaster Recovery, Business Continuity & Resilience Planning
• Domain Migrations
• End-user support across multiple sites
• Executed server builds, upgrades, and lifecycle management for infrastructure and applications
• Financial Management, CAPEX/OPEX Forecasting & Cost Control
• Forklift/overhead crane operation (advantageous)
• Group Policy configuration, deployment & troubleshooting across multiple sites
• Group Policy support (login scripts, desktop policy troubleshooting)
• Hands-on VAR/ESR furnace operation
• High attention to detail and quality requirements
• Hyper-V
• IT Audit
• IT Operations & Service Delivery (ITIL)
• Implemented monitoring and alerting using PRTG, SolarWinds or Nagios
• Infrastructure Management (Servers, Networks, Storage)
• Instrumentation and process monitoring
• Integration
• Leadership of Distributed IT Teams & Remote Support Models
• Maintained VMware ESXi/vCenter clusters including VM provisioning & resource allocation
• Management
• Manufacturing & Operational Technology Exposure (PLC/HMI/SCADA)
• Microsoft Exchange
• Microsoft Exchange 2007/2010/2013 administration
• Microsoft Exchange Server 2007/2010/2013 administration
• Microsoft Exchange mailbox setup, Outlook connectivity and PST/OST recovery
• Microsoft Office Stack troubleshooting
• Mobile device and email configuration (iOS/Android/BlackBerry)
• Multi-site IT Operations Management
• Network troubleshooting (TCP/IP, DNS, DHCP, LAN/WAN issues)
• O365 Migration
• Office 365 hybrid/early migration support
• PLC/HMI troubleshooting
• Participated in DR testing, failover verification and business continuity planning
• PowerShell, batch and VBScript automation for routine tasks
• Printer installs, drivers, network print queues & scanning solutions
• Problem solving and rapid fault response
• Project Delivery Across Regions (Deployments, Rollouts, Upgrades)
• Project Management
• Project Planning
• Provided Level 3 escalation to support teams and mentored junior IT staff
• Reads and interprets gauges, load cells, thermocouples, pressures, and vacuum levels
• Risk Management
• Risk Management, Policy Enforcement & Technology Governance
• SAN/NAS storage exposure (Dell EqualLogic, HP MSA, NetApp)
• Service Level Monitoring, Metrics & Performance Reporting
• Stakeholder Communication & Change Management
• Stakeholder Engagement with Site Leaders, Division & Corporate
• Standardisation of Systems, Policies & Technology Across Sites
• Strategic IT Roadmaps & Digital Transformation
• Talent Development, Hiring & Mentoring Across Locations
• Team Management
• Technical Support
• Tracks melt progression, metal transfer rates, and slag behaviour
• Troubleshooting
• VMware Infrastructure
• VMware/Hyper-V P2V Conversion
• Vendor Relationship & Contract Management (Local & Global Partners)
• Virtualization
• Windows Server — file, print & profile support