Mohammad Cassiem Email & Phone Number
Network Operations Manager @ RSAWEB
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Mohammad Cassiem Location
- Cape Town, WC, ZA
Mohammad Cassiem Work
- 2023 -now Network Operations Manager @
- 2019 -2023 Enterprise SOC Manager @
- 2018 -2019 NOC Manager @
- 2017 -2018 NOC Team Lead @
- 2017 -2017 Hosting Support Manager @
- 2017 -2017 Technical Support Analyst (Process Analyst) @
- 2016 -2017 NOC Team Leader @
- 2014 -2017 Advanced NOC Administrator @
- 2011 -2014 Senior Technical Advisor - Web Hosting @
- 2006 -2010 Operations Management @ Kamunu Mills
- 1998 -2002 Technical Support - Customer Services Representative @ MWeb
Mohammad Cassiem Education
- Torque IT
ITIL Foundation Certificate (IT Service Management)
2017-2017 - Harold Cressy Senior Secondary School
Matriculation (Higher Education/Higher Education Administration)
1988-1992 -
Professional NeuroCoach MentorManager (Business Administration, Management and Operations)
- 2023
Mohammad Cassiem Skills
- Technical Support
- Windows Server
- Call Centers
- Virtualization
- System Administration
- Troubleshooting
- Network Administration
- Customer Retention
- Server Administration
- Technical Documentation
- Project Management
- Quality Assurance
- Service Delivery
- Process Improvement
- Workforce Management
- ITIL
- Project Planning
- MySQL
- Microsoft SQL Server
- Linux
- IIS
- Hyper-V
- Team Management
- Management
- Customer Service
- Mentoring
- Coaching
- Team Leadership
- Training
- Leadership
- Web Hosting
- cPanel
- Email Hosting
- Managed Hosting
- Technical Trainers
- Shared Hosting
- Virtual Hosting
- Control Panel
- WHMCS
- Train the Trainer
- Linux Hosting
- Windows Hosting
- Virtual Private Servers
- Abuse and Security Administration
- Continuous Process Improvement
- Internet Service Provider (ISP)
- Incident Management
- Business Continuity
- IT Management
- IT Operations
Mohammad Cassiem Summary
- Mohammad Cassiem, based in Cape Town, WC, ZA, is currently a Network Operations Manager at RSAWEB. Mohammad Cassiem brings experience from previous roles at RSAWEB, Cyberlogic and Webafrica. Mohammad Cassiem holds a 2017 - 2017 ITIL Foundation Certificate in IT Service Management @ Torque IT. With a robust skill set that includes Technical Support, Windows Server, Call Centers, Virtualization, System Administration and more. Mohammad Cassiem has 2 emails and 1 mobile phone numbers on RocketReach.
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