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Mohammad Ansari Location
Mumbai, MH, IN
Mohammad Ansari Work
Head - Business Process Excellence and Customer Experience @ (April 2026 - Present)
Vice President - Process Excellence, Quality and Customer Experience @ (May 2016 - March 2026)
Chief Manager (Master Black Belt ) - Quality and Service Excellence @ (December 2008 - April 2016)
Lead - Training and Quality @ (May 2006 - December 2008)
Team Leader - Sales @ (September 2004 - May 2006)
Mohammad Ansari Education
Sikkim Manipal Institute of Technology - SMU
MBA - Retail (General Sales, Merchandising and Related Marketing Operations)
2007-2009
Indira Gandhi National Open University
PGDIBO (International Business Operations)
2000-2002
Mohammad Ansari Skills
Business Process Re-engineering
Certified Scrum Master
Certified Trainer (TTT) From Ma-Foi
Change Management
Customer Acquisition
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Segmentation Strategy
Customer Service
Data Analysis
Financial Analysis
Insurance
Knowledge Management
Management
Operational Excellence
Process Management
Training
Vendor Management
• Certified Facilitator of Business Excellence Models like EFQM (from CII) & MB.
• LEAN SIX SIGMA Black Belt Certified from Motorola University.
• Lead Auditor of ISO 9001:2008 (QMS), 14001 (EMS) & 18001 (OHSAS).
Certified Facilitator
Certified Trainer Ttt From Ma Foi
Customer Relationship Management Crm
Business Process Re Engineering
DNA
14001 Ems and 18001 Ohsas
2008 Qms
Certified Trainer Ttt
Business Process
Lead Auditor of Iso 9001
Certified Lean Six Sgma
Tlead Auditor of Iso 9001
Certified Lead Auditor
Certified Trainer From Ma Foi
Certified Facilitator of Business Excellence Models Like Efqm and Mb
Customer Relationship Management
Mohammad Ansari Summary
Mohammad Ansari, based in Mumbai, MH, IN, is currently a Head - Business Process Excellence and Customer Experience at Religare Broking Ltd. Mohammad Ansari brings experience from previous roles at Motilal Oswal Financial Services Ltd, Max Life Insurance Company Limited, Vodafone and Bharti Airtel Limited. Mohammad Ansari holds a 2007 - 2009 MBA - Retail in General Sales, Merchandising and Related Marketing Operations @ Sikkim Manipal Institute of Technology - SMU. With a robust skill set that includes Business Process Re-engineering, Certified Scrum Master, Certified Trainer (TTT) From Ma-Foi, Change Management, Customer Acquisition and more. Mohammad Ansari has 1 emails and 1 mobile phone numbers on RocketReach.
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