Mohamed Reyad's Location
Egypt
Mohamed Reyad's Work
- Customer Care Director UAE Account @ Etisalat Global Services
- Head of Offshore Customer Care and Client Relations Management @ Etisalat Global Services
- Acting Operation Senior Manager @ Etisalat Global Services
- Corporate Account Management Call Center Manager @ Etisalat Egypt
- Corporate Risk Manager @ Etisalat Egypt
- Call Center Manager "High Value Consumer Segment" @ Etisalat Egypt
- Head of Extended Service Desk @ Orange Business
- Head of Proactive Service Desk @ Orange Business
- Proactive surveillance and monitoring team Supervisor @ Orange Business
- Proactive surveillance and Monitoring EIN Agent @ Orange Business
Mohamed Reyad's Education
- ESLSCA
Master of Business Administration (M.B.A.) (Global Management)
2010 - 2012 - Cairo University
Bachelor’s Degree (Electrical, Electronics and Communications Engineering)
1997 - 2001 - Victory College School
High School
1984 - 1996
Mohamed Reyad's Skills
- Telecommunications
- Team Management
- Customer Experience
- Management
- Call Centers
- Outsourcing
- Service Delivery
- Team Leadership
- Pre-sales
- Customer Service
Mohamed Reyad's Summary
Mohamed Reyad, based in Egypt, is currently a Customer Care Director UAE Account at e& global services, bringing experience from previous roles at Etisalat Global Services and Etisalat Misr. Mohamed Reyad holds a 2010 - 2012 Master of Business Administration (M.B.A.) in Global Management @ ESLSCA. With a robust skill set that includes Telecommunications, Team Management, Customer Experience, Management, Call Centers and more, Mohamed Reyad contributes valuable insights to the industry. Mohamed Reyad has 3 emails on RocketReach.
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