Mohamed Hamdan Email
IT Support Specialist @ e& enterprise Cloud
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Mohamed Hamdan Location
- Abu Dhabi, AE
Mohamed Hamdan Work
- IT Support Specialist @ (September 2023 - Present)
- IT Support Specialist @ (July 2020 - September 2023)
- IT Support Specialist @ (July 2019 - July 2020)
Mohamed Hamdan Education
- Bharathiar University
Master of Computer Applications - MCA (Information Technology)
2015-2017 - Bharathiar University
Bachelor of Science in Information Technology (Information Technology)
2012-2015
Mohamed Hamdan Skills
- Access Points
- Communication
- CompTIA Network+
- Computer Network Operations
- Computer Science
- Configure ChromeOS policies
- Configure, manage, and maintain Identity Management processes and solutions
- Cultural Transformation
- Customer Service
- Customer Support
- Cybersecurity
- Firewalls
- HTML
- Helping Clients
- IT Infrastructure Management
- IT Operations
- IT Operations Management
- IT Service Management
- IT Services
- Incident Management
- Information Technology
- Internet Protocol Suite (TCP/IP)
- Key Performance Indicators
- Linux
- Microsoft Office
- Microsoft Word
- Network Administration
- Network Engineering
- Network Security
- Network administration
- Networking
- Operations
- Operations Support
- Perform actions from the Admin console
- Presentations
- Printer Support
- Problem Solving
- Professional Phone Skills
- Project Management
- Project Planning
- Relationship Building
- Resolving Issues
- Server Administration
- Service Desk
- Service Improvement
- Service Levels
- Service Operation
- Service-Level Agreements (SLA)
- Service-Management-Systems
- Skilled Multi-tasker
- Software Installation
- Strategic Thinking
- Support Services
- System Maintenance
- Team Leadership
- Team Performance Management
- Technical Support
- Ticketing Systems
- Time Management
- Training Program Development
- Troubleshooting
- Understand ChromeOS tenets
- User Training
- Windows Server
- Wireless Technologies
Mohamed Hamdan Summary
- Mohamed Hamdan, based in Abu Dhabi, AE, is currently a IT Support Specialist at e& enterprise Cloud. Mohamed Hamdan brings experience from previous roles at e& enterprise IoT & AI and Global Vision for Training Educational consultancy. Mohamed Hamdan holds a 2015 - 2017 Master of Computer Applications - MCA in Information Technology @ Bharathiar University. With a robust skill set that includes Access Points, Communication, CompTIA Network+, Computer Network Operations, Computer Science and more.
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