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Moayed Sultan Location
Riyadh, SA
Moayed Sultan Work
2024 -now Director of Services and Operations Quality @
2022 -2024 Director of Customer Insights @
2019 -2022 Director Of Customer Care @
2016 -2019 Services Delivery Development Program Manager @
2016 -2017 Branches and Operation Team Leader @
2014 -2016 Audit Supervisor @
2011 -2014 Insurance auditor @
Moayed Sultan Education
The University of Queensland
Master's degree in commerce (Accounting)
2012-2014
Bond University
Bachelor's degree (Finance)
2006-2010
HEC Paris
Leadership for executives (Organizational Leadership)
Moayed Sultan Skills
Organizational Development
Organizational Effectiveness
HR Transformation
KPI Implementation
Key Metrics
Complaint Investigations
Customer Service
Customer Support
Cross-functional Team Leadership
Dispute Resolution
Conflict Management
Digital Strategy
Customer Insight
Requirements Analysis
Brand Management
Customer Experience Analysis
Research Skills
Brand Development
Analytical Skills
Project Management
Business Analysis
Process Improvement
Project Planning
Change Management
Data Analysis
Operations Management
Business Development
Customer Relationship Management (CRM)
Sustainability
Customer Satisfaction
Service-Level Agreements (SLA)
Budgeting
Strategic Planning
Business Process Improvement
Business Planning
Analytics
Business Strategy
Business Process
Quality Assurance
Quality Control
Microsoft Office
Negotiation
Management
Leadership
Team Leadership
Team Building
Team Management
Problem Solving
Organization Re-structuring
Customer Experience
Program Management
Insurance
Financial Reporting
Training
Moayed Sultan Summary
Moayed Sultan, based in Riyadh, SA, is currently a Director of Services and Operations Quality at GOSI - General Organization for Social Insurance. Moayed Sultan brings experience from previous roles at GOSI - General Organization for Social Insurance. Moayed Sultan holds a 2012 - 2014 Master's degree in commerce in Accounting @ The University of Queensland. With a robust skill set that includes Organizational Development, Organizational Effectiveness, HR Transformation, KPI Implementation, Key Metrics and more. Moayed Sultan has 2 emails and 1 mobile phone numbers on RocketReach.
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