Mo Smith Email & Phone Number
Sr. Director, Customer Success @ Evolv Technology
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Mo Smith Location
- Boston, MA, US
Mo Smith Work
- 2024 -now Sr. Director, Customer Success @
- 2021 -2024 Director of Customer Success @
- 2019 -2021 Sr. Director, Customer Success @
- 2019 -2019 Enterprise Customer Success Manager @
- 2016 -2018 Manager, Customer Success @
- 2014 -2016 Head of Customer Success Operations @
- 2012 -2014 Head of Account Management @
- 2010 -2012 Financial Service @
- 2007 -2010 Sales and Service @ World Conference Holdings
- 2003 -2007 Sales and Service @
Mo Smith Education
- D'Amore-McKim School of Business at Northeastern University
MBA (Entrepreneurship & Finance)
- University of Massachusetts Boston
Bachelor's degree (BioChemistry)
- University of Phoenix
Bachelor's degree (Business Administration and Management, General)
Mo Smith Skills
- Leadership
- Program Management
- Management
- Customer Service
- Strategic Planning
- Recruiting
- Training
- Account Management
- Sales
- Data Analysis
- Team Building
- Business Strategy
- Process Improvement
- Project Management
- Coaching
- Human Resources
- Troubleshooting
- Team Leadership
- CRM
- Project Planning
- Customer Service Management
- Telecommunications
- Vendor Management
- Cross-functional Team Leadership
- Strategy
- Talent Acquisition
- Operations Management
- Budgets
- Customer Satisfaction
- Start-ups
- Call Center Administration
- Quality Assurance
- Healthcare
- Quality Management
- Decision Support
- Business Analysis
- Market Research
- Software Documentation
- Team Management
- Business Process Improvement
- Communication
- Salesforce.com
- Call Centers
- Social Media
- Public Speaking
- Marketing
- Microsoft Office
- Strategic Partnerships
- SaaS
- Business Development
Mo Smith Summary
- Mo Smith, based in Boston, MA, US, is currently a Sr. Director, Customer Success at Evolv Technology. Mo Smith brings experience from previous roles at Evolv Technology, GE Aviation, Tamr and Datadog. Mo Smith holds a MBA in Entrepreneurship & Finance @ D'Amore-McKim School of Business at Northeastern University. With a robust skill set that includes Leadership, Program Management, Management, Customer Service, Strategic Planning and more. Mo Smith has 4 emails and 1 mobile phone numbers on RocketReach.
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