Mo Smith Email & Phone Number
Sr. Director, Customer Success @ Evolv Technology
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Mo Smith Location
- Boston, MA, US
Mo Smith Work
- Sr. Director, Customer Success @ (April 2024 - Present)
- Director of Customer Success @ (August 2021 - April 2024)
- Sr. Director, Customer Success @ (January 2019 - August 2021)
- Enterprise Customer Success Manager @ (January 2019 - January 2019)
- Manager, Customer Success @ (January 2016 - January 2018)
- Head of Customer Success Operations @ (January 2014 - January 2016)
- Head of Account Management @ (January 2012 - January 2014)
- Financial Service @ (June 2010 - January 2012)
- Sales and Service @ World Conference Holdings (June 2007 - February 2010)
- Sales and Service @ (March 2003 - May 2007)
Mo Smith Education
- D'Amore-McKim School of Business at Northeastern University
MBA (Entrepreneurship & Finance)
- UMass Boston
Bachelor's degree (BioChemistry)
-
Bachelor's degree (Business Administration and Management, General)
Mo Smith Skills
- Leadership
- Program Management
- Management
- Customer Service
- Strategic Planning
- Recruiting
- Training
- Account Management
- Sales
- Data Analysis
- Team Building
- Business Strategy
- Process Improvement
- Project Management
- Coaching
- Human Resources
- Troubleshooting
- Team Leadership
- CRM
- Project Planning
- Customer Service Management
- Telecommunications
- Vendor Management
- Cross-functional Team Leadership
- Strategy
- Talent Acquisition
- Operations Management
- Budgets
- Customer Satisfaction
- Start-ups
- Call Center Administration
- Quality Assurance
- Healthcare
- Quality Management
- Decision Support
- Business Analysis
- Market Research
- Software Documentation
- Team Management
- Business Process Improvement
- Communication
- Salesforce.com
- Call Centers
- Social Media
- Public Speaking
- Marketing
- Microsoft Office
- Strategic Partnerships
- SaaS
- Business Development
Mo Smith Summary
- Mo Smith, based in Boston, MA, US, is currently a Sr. Director, Customer Success at Evolv Technology. Mo Smith brings experience from previous roles at Evolv Technology, GE Aviation, Tamr and Datadog. Mo Smith holds a MBA in Entrepreneurship & Finance @ D'Amore-McKim School of Business at Northeastern University. With a robust skill set that includes Leadership, Program Management, Management, Customer Service, Strategic Planning and more. Mo Smith has 4 emails and 1 mobile phone numbers on RocketReach.
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