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Mo Shoaib Location
Pleasanton, CA, US
Mo Shoaib Work
Director of Client Services @ (April 2026 - Present)
Manager @ (March 2024 - April 2026)
Senior Client Services Manager @ (January 2023 - February 2024)
Client Services Manager @ (January 2019 - October 2022)
Project Lead @ (August 2014 - January 2019)
Subject Matter Expert @ (March 2011 - August 2014)
Team Lead @ (January 2006 - January 2011)
Mo Shoaib Skills
Adaptation
Business Development
Business Process Outsourcing (BPO)
Call Monitoring
Client Relations
Client Services
Coaching
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
IT Recruitment
IT Sales
Lead Generation
Lead Management
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
PRINCE2
Performance Improvement
Problem Solving
Procurement
Project Management
Quality Auditing
Salesforce
Salesforce Marketing Cloud
Salesforce Sales Cloud
Salesforce.com
Salesforce.com Consulting
Salesforce.com Implementation
Service Delivery
Staffing Services
Subject Matter Experts
Team Management
Time Management
Vendor Management
Mo Shoaib Summary
Mo Shoaib, based in Pleasanton, CA, US, is currently a Director of Client Services at Elantis. Mo Shoaib brings experience from previous roles at VeeAR Projects Inc., Techila Global Services, GroupOn Technologies Pvt. Ltd. and Tata Consultancy Services. With a robust skill set that includes Adaptation, Business Development, Business Process Outsourcing (BPO), Call Monitoring, Client Relations and more. Mo Shoaib has 1 emails on RocketReach.
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