MJ Lansangan Email
Madness Manager @ The Harbor Entrepreneur Center
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MJ Lansangan Location
- Valenzuela, NCR, PH
MJ Lansangan Work
- Madness Manager @ (December 2024 - Present)
- Head of IT @ (August 2022 - February 2025)
- Employee @ (July 2018 - April 2020)
- Employee Relations Manager @ (October 2017 - July 2018)
- Senior Manager, Customer Experience @ (July 2015 - October 2017)
- Head, Email Customer Support @ (November 2014 - June 2015)
- Complaints Lead @ (July 2013 - November 2014)
- Coach @ (March 2012 - July 2013)
- Coach - Technical Support @ (February 2010 - March 2012)
- Coach - Customer Service @ (February 2008 - January 2011)
- Subject Matter Expert @ (September 2006 - February 2008)
- Customer Service Representative @ (August 2005 - September 2006)
- Technical Support Representative @ (December 2004 - August 2005)
MJ Lansangan Education
- Philippine School of Business Administration
Bachelor of Business Administration (BBA)
1999-2004
MJ Lansangan Skills
- Analysis
- BPO
- Business Analysis
- Business Strategy
- CRM
- Call Centers
- Case Management
- Change Management
- Coaching
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service
- DMAIC
- Employee Relations
- Employee Training
- Excel Dashboards
- Google Data Studio
- Interviews
- Investigative Research
- Labor Relations
- Leadership
- Leadership Development
- Management
- Microsoft Excel
- Microsoft Office
- Operations Management
- Organizational Development
- Performance Management
- Process Improvement
- Project Management
- Recruiting
- Service Delivery
- Staff Development
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Technical Support
- Telecommunications
- Time Management
- Training
MJ Lansangan Summary
- MJ Lansangan, based in Valenzuela, NCR, PH, is currently a Madness Manager at The Harbor Entrepreneur Center. MJ Lansangan brings experience from previous roles at Go2, GO2 and Freelancer.com. MJ Lansangan holds a 1999 - 2004 Bachelor of Business Administration (BBA) @ Philippine School of Business Administration. With a robust skill set that includes Analysis, BPO, Business Analysis, Business Strategy, CRM and more. MJ Lansangan has 2 emails on RocketReach.
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