Mitzi Terry Email & Phone Number
Senior Support Analyst @ Kinnser Software
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Mitzi Terry Location
- Memphis, TN, US
Mitzi Terry Work
- Senior Support Analyst @ (August 2016 - Present)
- Technical Support Specialist @ (August 2016 - Present)
- Insurance Verification Specialist II @ (August 2015 - August 2016)
- Health Documentation Specialist and COE Ostomy Lead @ BYRAM HEALTHCARE CENTERS, INC (March 2012 - July 2015)
Mitzi Terry Education
- Ivy Tech Community College-Northwest
Student (Health Services/Allied Health/Health Sciences, General)
2011-2013 - Everest College-Chicago
Medical/Clinical Assistant
2006-2006
Mitzi Terry Skills
- Account Management
- Application Support
- Appointment Setting
- Back Office
- Benefits Administration
- Claims Handling
- Client Liaison
- Client Onboarding
- Client Relations
- Client Services
- Client Support
- Client Training
- Client-focused
- Coaching
- Comm100
- Complaints Handling
- Computer Hardware Troubleshooting
- Contact Centers
- Continuous Process Improvement
- Cross-functional Collaborations
- Cross-functional Issue Resolution
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Service
- Customer Success
- Customer-Focused Service
- Data Analysis
- Data Entry
- Data Management
- Direct Patient Care
- DocuSign
- EHR Workflows
- Electrocardiography (EKG)
- Electronic Data Interchange (EDI)
- Electronic Health Records (EHR)
- Electronic Medical Record (EMR)
- Electronic Payment Processing
- Employee Training
- Epic Systems
- FogBugz
- Health Insurance
- Help Desk Support
- IT Integration
- Information Systems Project Management
- Innovative Problem Solver
- Insurance Verification
- Interpersonal Communication
- Issue Escalation
- JD Edwards
- Jira
- Kinnser Software
- Leadership
- Liasoning
- Management
- Medical Assisting
- Medical Terminology
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Mobile Device Hardware Troubleshooting
- Network Switches
- Online Support
- Order Management
- Outlook
- Outstanding Customer Service
- Patient Care Management
- Payments
- Phlebotomy
- PowerPoint
- Pre-sales Technical Support
- Problem Solving
- Product Go Live
- Product Management
- Public Speaking
- Records Management
- Referral Network
- Root Cause Problem Solving
- SAP
- SaaS Implentation
- Salesforce Lightning
- Salesforce.com
- Siebel
- Software Documentation
- Software Troubleshooting
- Software as a Service (SaaS)
- Stakeholder Engagement
- Supplier Relationship Management
- Support Services
- Tableau
- Team Building
- Technical Support
- Telephone Skills
- Training
- Troubleshooting
- Troubleshooting Hardware
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Workflow Analysis
- Workflow Management
Mitzi Terry Summary
- Mitzi Terry, based in Memphis, TN, US, is currently a Senior Support Analyst at Kinnser Software (now part of WellSky). Mitzi Terry brings experience from previous roles at Kinnser Software (now part of WellSky), Baylor Scott & White Health and BYRAM HEALTHCARE CENTERS, INC. Mitzi Terry holds a 2011 - 2013 Student in Health Services/Allied Health/Health Sciences, General @ Ivy Tech Community College-Northwest. With a robust skill set that includes Account Management, Application Support, Appointment Setting, Back Office, Benefits Administration and more. Mitzi Terry has 2 mobile phone numbers on RocketReach.
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