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Mitchell Ross Location
Washington, DC, US
Mitchell Ross Work
2022 -now SVP, Consumer Care @
2010 -now Director, Contact Center Operations-Mbr Client Svcs and CRM-CCO @
2005 -now VP, Consumer Care @
2005 -now Manager Business Relations @
2013 -2022 VP Contact Center Operations-MemCom-ICM @
1997 -2004 Site Manager @
Mitchell Ross Education
Rutgers, The State University of New Jersey-Camden
Bachelor of Arts (B.A.) (Dean's List)
1992-1995
Texas Wesleyan University
BBA (Marketing)
1982-1984
Texas Wesleyan University
Mitchell Ross Skills
Vendor Management
Operations Management
Call Center
Strategic Planning
Call Centers
Cross-functional Team Leadership
Leadership
Process Improvement
Customer Experience
Program Management
Contact Centers
Team Building
Performance Management
Outsourcing
Strategy
CRM
Project Management
Business Process Improvement
Management
Cross Functional Team
Sales
Graphic Design
Photoshop
Marketing
Microsoft Excel
Business Process
Cross Functional Team Leadership
Mitchell Ross Summary
Mitchell Ross, based in Washington, DC, US, is currently a SVP, Consumer Care at AARP. Mitchell Ross brings experience from previous roles at AARP. Mitchell Ross holds a 1992 - 1995 Bachelor of Arts (B.A.) in Dean's List @ Rutgers, The State University of New Jersey-Camden. With a robust skill set that includes Vendor Management, Operations Management, Call Center, Strategic Planning, Call Centers and more. Mitchell Ross has 4 emails and 4 mobile phone numbers on RocketReach.
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