Mitchell Ross Location

Washington, DC, US

Mitchell Ross Work

  • 2022 - now  SVP, Consumer Care @ AARP
  • 2010 - now  Director, Contact Center Operations-Mbr Client Svcs and CRM-CCO @ AARP
  • 2005 - now  VP, Consumer Care @ AARP
  • 2005 - now  Manager Business Relations @ AARP
  • 2013 - 2022 VP Contact Center Operations-MemCom-ICM @ AARP
  • 1997 - 2004 Site Manager @ Spherion

Mitchell Ross Education

  • Rutgers, The State University of New Jersey-Camden

    Bachelor of Arts (B.A.) (Political Science and Government)

    1992 - 1995
  • Texas Wesleyan University

    BBA (Marketing)

    1982 - 1984
  • Texas Wesleyan University

Mitchell Ross Skills

  • Vendor Management
  • Operations Management
  • Call Center
  • Strategic Planning
  • Call Centers
  • Cross-functional Team Leadership
  • Leadership
  • Process Improvement
  • Customer Experience
  • Program Management

Mitchell Ross Summary

Mitchell Ross, based in Washington, DC, US, is currently a SVP, Consumer Care at AARP. Mitchell Ross brings experience from previous roles at AARP. Mitchell Ross holds a 1992 - 1995 Bachelor of Arts (B.A.) in Political Science and Government @ Rutgers, The State University of New Jersey-Camden. With a robust skill set that includes Vendor Management, Operations Management, Call Center, Strategic Planning, Call Centers and more. Mitchell Ross has 3 emails and 4 mobile phone numbers on RocketReach.

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