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Mitchell Bergin Location
Toronto, ON, CA
Mitchell Bergin Work
2024 -now Customer Success Manager @
2024 -2024 Customer Success Consultant @
2023 -2024 Global Customer Experience Manager @
2022 -2023 Plus Team Lead @
2021 -2022 Plus Support Specialist @
2020 -2021 Junior Support Advisor @
2019 -2020 Undergraduate Representative of Laurier Board of Governors @ Wilfrid Laurier University Alumni
2019 -2019 Delivery Coordinator @ De La Terre bakery
2014 -2017 Meat Department and Grocery Clerk @
2017 -2017 Retail Sales Associate @
Mitchell Bergin Education
Wilfrid Laurier University
Political Science (Operations Research)
2016-2020
Mitchell Bergin Skills
Analytical Skills
Performance Reviews
Escalation Process
Quality Assurance
Service Delivery
Onboarding
Software Industry
Coaching
Client Services
Build Strong Relationships
Service-Level Agreements (SLA)
Customer Service Management
Business Reviews
Communication
Customer Experience
Customer Satisfaction
Key Performance Indicators
Oral Communication
Relationship Building
Zendesk
Microsoft Office
Customer Service
Management
Leadership
Microsoft Word
Public Speaking
Research
Political Science
Mitchell Bergin Summary
Mitchell Bergin, based in Toronto, ON, CA, is currently a Customer Success Manager at Trellis. Mitchell Bergin brings experience from previous roles at Amplifier Capital, Perpetua and Shopify. Mitchell Bergin holds a 2016 - 2020 Political Science in Operations Research @ Wilfrid Laurier University. With a robust skill set that includes Analytical Skills, Performance Reviews, Escalation Process, Quality Assurance, Service Delivery and more. Mitchell Bergin has 3 emails and 2 mobile phone numbers on RocketReach.
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