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Mita Sasmita Location
North Sumatra, Indonesia
Mita Sasmita Work
Head of Operations @ (October 2021 - Present)
Customer Success Lead @ (January 2021 - September 2021)
Product Manager @ (August 2020 - December 2020)
Customer Success Supervisor @ (October 2019 - August 2020)
Customer Success Executive @ (April 2018 - August 2019)
Customer Support Lead @ (September 2017 - March 2018)
Customer Support @ (August 2016 - August 2017)
Customer Care Officer @ Tokopedia (May 2016 - August 2016)
Billing Officer @ (October 2015 - February 2016)
Mita Sasmita Education
Politeknik Pos Indonesia
Diploma of Accounting (Accounting of Finance)
2012-2015
Mita Sasmita Skills
Accounting
Billing Process
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Service Training
Customer Support
Customer-focused Service
Forwarding
Freight Forwarding
HTML
Logistics Management
Supply Chain Management
Mita Sasmita Summary
Mita Sasmita, based in North Sumatra, Indonesia, is currently a Head of Operations at SimpliDOTS. Mita Sasmita brings experience from previous roles at SimpliDOTS and Pawoon. Mita Sasmita holds a 2012 - 2015 Diploma of Accounting in Accounting of Finance @ Politeknik Pos Indonesia. With a robust skill set that includes Accounting, Billing Process, Customer Relationship Management (CRM), Customer Retention, Customer Service and more. Mita Sasmita has 1 emails on RocketReach.
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