2018 -2019 Contact Center Customer Success Information Designer @
2014 -2018 Operations Manager @
2012 -2014 Contact Center Supervisor @
2010 -2012 Intern - Business and Public Service Technologies Division @ Wilkes Community College
1996 -2010 Collections Unit Manager @
2009 -2010 Leadership Graduate @ Wilkes Co. Chamber of Commerce
Misty Davis Education
Wilkes Community College
Associate's Degree (Business Administration)
2010-2012
Misty Davis Skills
Call Center
Customer Satisfaction
Process Improvement
Customer Service
Credit Cards
Training
Access
Analysis
Call Centers
Coaching
Credit
Cross-functional Team Leadership
Customer Retention
Data Analysis
Forecasting
Leadership
Leadership Development
Management
Mentoring
Performance Management
Program Management
Recruiting
Team Building
Team Leadership
Team Management
Time Management
Vendor Management
Contact Centers
Cross Functional Team Leadership
Business Process Improvement
Misty Davis Summary
Misty Davis, based in Wilkesboro, NC, US, is currently a Contact Center Process Owner at Lowe's Companies, Inc.. Misty Davis brings experience from previous roles at Lowe's Companies, Inc. and Wilkes Community College. Misty Davis holds a 2010 - 2012 Associate's Degree in Business Administration @ Wilkes Community College. With a robust skill set that includes Call Center, Customer Satisfaction, Process Improvement, Customer Service, Credit Cards and more. Misty Davis has 4 emails and 1 mobile phone numbers on RocketReach.
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