Mirza Baig Email & Phone Number
Head of Customer Success and Delivery-Professional Services @ Wateen Telecom Limited
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Mirza Baig Location
- Lahore, PK
Mirza Baig Work
- 2025 -now Head of Customer Success and Delivery-Professional Services @
- 2025 -2025 Head of Customer Experience and Ops @
- 2019 -2025 Sr.Manager Customer Experience and Operations @
- 2012 -2018 Assistant Manager Customer Relationship Management @
- 2009 -2012 Team Lead-Enterprise and Consumer Sales Operations (Commercial-South) @
- 2007 -2009 Business Operations ! @
- 2004 -2009 KEY ACCOMPLISHMENTS @
- 2004 -2007 Installation Engineer @
- 2001 -2004 Asst Manager Hardware and Customer Support @ FG Tech Pvt Ltd
Mirza Baig Education
- NED University of Engineering and Technology
Bachelor of Engineering - BE
1998-2002 - Cadet College Petaro 1991-1996
Mirza Baig Skills
- Operations Management
- Software Installation
- Salesforce.com
- Cross Functional Team Leadership
- Task Management
- Cable Television
- Turn Around Management
- Customer Support
- Customer Satisfaction
- VoIP
- Broadband Installation
- Contact Centers
- Technical Support
- Business Operations
- Cross Functional Team Building
- Team Leadership
- Wireless Broadband
- Process Management
- Telecommunications
- Hfc Installation
- People Development
- SQL
- Subscriptions
- Business Operations Management
- CRM
- Microsoft Office
- Broadband
- Franchising
- Complaint Management
- Testing
- Salesforce Administrator
- Innovation
- Team Building
- FTTx
- Subscriber Management
- Internal Communications
- Help Desk Support
- Management
- HFC
- GPON
- Change Management
- Process Implementation
- Inventory Management
- Strategy
- Enterprise Software
- Back Office
- Support Center
- Leadership Development
- Sales
- Customer Service
- Highly Motivated Self Starter
- Sales Operations
- Strategic Planning
- Salesforce.com Implementation
- CRM software
- WiMAX
- Embedded Systems
- Team Management
- Marketing
- Marketing Management
- Key Account Management
- Business Development
- Market Research
- Competitive Analysis
- Brand Management
- Leadership
- Product Management
- Negotiation
- Dealer Network Development
- New Business Development
- Marketing Strategy
- Manufacturing
- Business Planning
- Customer Relations
- Automotive
- Sales Management
- Corporate Communications
- Brand Development
- Account Management
- Business Strategy
Mirza Baig Summary
- Mirza Baig, based in Lahore, PK, is currently a Head of Customer Success and Delivery-Professional Services at Wateen Telecom Limited. Mirza Baig brings experience from previous roles at Wateen Telecom Limited. Mirza Baig holds a 1998 - 2002 Bachelor of Engineering - BE @ NED University of Engineering and Technology. With a robust skill set that includes Operations Management, Software Installation, Salesforce.com, Cross Functional Team Leadership, Task Management and more. Mirza Baig has 2 emails and 1 mobile phone numbers on RocketReach.
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