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Mirette Samir Location
Cairo, Cairo Governorate, EG
Mirette Samir Work
OCB Cloud Solution Specialist at Orange Business Services @ (May 2021 - Present)
Operations supervisor at Teleperformance Egypt (Expedia French Account) @ (October 2020 - May 2021)
Customer service agent in the escalation department (Tier 2) (Expedia French Account) @ (January 2019 - January 2020)
Customer Service Agent at Teleperformance Egypt (Tier 1) (Expedia Canada French Account) @ (December 2016 - August 2019)
Mirette Samir Education
Faculty of Tourism and Hotel Management, Helwan University
Bachelor's degree (French guidance)
2012-2016
College Du Bon Pasteur
Bachelor's degree
Mirette Samir Skills
Customer-Focused Service
Change Management
Microsoft Office
Customer Experience Management
Business Development
Sales
Back Office Operations
Customer Satisfaction
Presentations
Corporate Communications
Consultations
Professional Conduct
Internal Communications
Network Infrastructure
Network Engineering
Telecommunications
Multitasking
Documentation
Team Motivation
Online Support
Communication
English
Leadership
Self-confidence
Team worker
Active and Creative
Fast Learning ability
Enthusiasm
Self Learning
Teamwork
Time Management
Professionalism
Ability to work under pressure
multi-task
Problem Solving
Customer Relationship Management (CRM)
Mirette Samir Summary
Mirette Samir, based in Cairo, Cairo Governorate, EG, is currently a OCB Cloud Solution Specialist at Orange Business Services at Orange Business Services. Mirette Samir brings experience from previous roles at Teleperformance. Mirette Samir holds a 2012 - 2016 Bachelor's degree in French guidance @ Faculty of Tourism and Hotel Management, Helwan University. With a robust skill set that includes Customer-Focused Service, Change Management, Microsoft Office, Customer Experience Management, Business Development and more. Mirette Samir has 1 emails on RocketReach.
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