Mirei Magallona Email & Phone Number
Country Vice President @ TELUS International Philippines
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Mirei Magallona Location
- Philippines
Mirei Magallona Work
- Country Vice President @ (August 2020 - Present)
- Vice President - Contact Center Operations @ (September 2001 - August 2020)
- Board Member - Telus International Philippines Community Board @ (January 2016 - Present)
- Director of Operations @ (January 2006 - January 2006)
- Senior Service Manager - Yield and Front Office Manager @ (September 1999 - September 2001)
- Operations Manager @ (August 1997 - August 1999)
- Catering Sales Manager and Front Office Agent @ (May 1994 - July 1997)
Mirei Magallona Education
- University of the Philippines
Bachelor of Arts (Political Science)
1988-1993
Mirei Magallona Skills
- BPO
- Workforce Management
- Call Center
- Management
- Operations Management
- Inbound Marketing
- Call Centers
- Outsourcing
- Training
- Team Management
- Leadership
- Human Resources
- Customer Retention
- Customer Satisfaction
- Customer Experience
- Lead Generation
- Quality Assurance
- Analysis
- Contact Centers
- Forecasting
- Budgets
- Vendor Management
- Employee Engagement
- Service Delivery
- Business Process Outsourcing Bpo
- Contact Center Operations
- Microsoft Excel
- Event Planning
- Wireless
- Customer Service
- Operations
- CRM
- Business Process Outsourcing
Mirei Magallona Summary
- Mirei Magallona, based in Philippines, is currently a Country Vice President at Telus International Philippines. Mirei Magallona brings experience from previous roles at Telus International Philippines, Telus and Shangri-La Hotels and Resorts. Mirei Magallona holds a 1988 - 1993 Bachelor of Arts in Political Science @ University of the Philippines. With a robust skill set that includes BPO, Workforce Management, Call Center, Management, Operations Management and more. Mirei Magallona has 2 emails and 3 mobile phone numbers on RocketReach.
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