Century IT Services are an I.T & Telecoms service company based in Totton, Southampton who offer tailored I.T Support Contracts, I.T installation services and Telecommunications services to business.
You can’t run your company without computers. If you’ve ever had your server go down, your email lock up or your backup fail, then you know how quickly an IT problem can impact on your overall business performance.
You need IT support to keep your company running – support that will always find a solution, support that is always there when you need it – as well as a partner who understands your business and can give you impartial advice on everything to do with computers.
We pride ourselves on being experts in our field and our customer service is 2nd to none. It all comes down to confidence, you have to have confidence that your I.T Support will deliver and be there for you when you need them most.
Our help desk is designed around our customers and they have told us they don’t like call loggers and unskilled message takers managing their I.T Systems.
Our customers like to be able to immediately speak to a skilled I.T Technician who knows them, knows their business and knows their I.T systems and can offer speedy resolutions and peace of mind.
Century I.T Services provides a range of I.T Services:-
• I.T Support and Fixed Cost I.T Support Contracts
• I.T Supply and Installation Services
• Telecommunication Systems
• Proactive Monitoring of I.T Systems
• Break fix of I.T Systems and Hardware
• I.T system upgrades and replacements
Our customers range from businesses in manufacturing, production, accountants, solicitors, financial advisors, wholesale, hotels, dentists, charities and not for profit organisations and they all have one thing in common. They all like first class I.T Support from people that are highly skilled, motivated and have good customer service skills.
We are experts in computers, networking and servers and provide a wide range of supply, installation and support services.
A properly tuned and maintained network can aid productivity and growth in your business by streamlining labour intensive work flows, provide better reporting, helping you to do more with the same human resources and ultimately better customer satisfaction.
Century IT Services are a well-established , privately owned and expanding I.T Services Company that has been running for around 10 years
Contact us for a free, no obligation appraisal of our business I.T systems.
Proactive and Trusted IT Support and Managed Services: Dragon Information Systems offers friendly, fast, expert and cost-effective computer support and solutions to small and medium-size business customers in the Bedford, Milton Keynes, Northampton, Midlands and London areas.
We use our years of experience in technology support, combined with extensive business knowledge, to proactively manage a business’s technology landscape. And we can assist with driving forward your technology projects successfully and on-time.
At Dragon IS we’ll ensure you experience dedicated IT support from a devoted technology partner, on-site or via remote support.
Our clients benefit from:
• Service Level Agreements / Service Contracts
o A tailored support package unique to their needs and budget
o Rapid response for support assistance
o Pro-active monitoring of servers and networks
o Unlimited remote and telephone support
o Hardware and software support (HaaS and SaaS)
o Regular preventative maintenance
o Security and patch updates to keep your system secure
o Adhoc Support
• Cloud Service Management Packages
• Disaster Recovery and Back-up
• Cyber Security and Content Control
o Cyber Essentials
o GDPR Audit and Framework
We strive to provide same day service for our domestic and business clients, and we are prund to say that in 90% of the cases we are able to deliver it. We listen carefully to what our clients desire to achieve, and tailor networks and server configurations to their very requirements. Efficiency is everything - business IT support is a field, where fast reaction is crucial. We strive to deliver rapid same day support service, and we are proud to say, that in 90% of the cases we manage to provide it. Our business helpdesk support team is available 7 days a week. The services provided by our helpdesk support include onsite network support & remote server administration, computer repairs, laptop repairs, data recovery, onsite visits, remote assistance, etc. Most of the IT support services are carried out onsite - tasks like network configuration, server installation, workstation virus removal and spyware removal, wireless network setup and hard drive replacement are undertaken at your premises. If we need to perform a major hardware computer repair or laptop repair /motherboard replacement, in some cases - laptop hard drive replacement as well/ the computer is collected and serviced in our London workshop. If you are not certain which IT support service suits your needs best, send us an e-mail with a basic description of the problem and we'll get back to you with an adequate solution. Click here for a list of London and Greater London areas, covered by our computer repair, laptop repair and business support services. All IT support services provided by us, such as computer repairs, laptop repairs, network support services, wireless network installation services, router setup, virus removal and spyware removal services are performed by qualified engineers and carry a 3 month warranty as standard.
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