Minish Marqus Email & Phone Number
Tech Service Desk Manager – Customer Assist @ Westpac Australia
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Minish Marqus Location
- Adelaide, SA, AU
Minish Marqus Work
- Tech Service Desk Manager – Customer Assist @ (August 2021 - Present)
- Team Manager – Customer Experience @ (July 2017 - July 2021)
- Vice President – Customer Experience @ (November 2015 - November 2016)
- General Manager – Customer Experience @ (February 2012 - November 2015)
- Deputy General Manager – Customer Experience ) @ (December 2005 - January 2012)
- Assistant Manager Customer Support @ (December 2002 - December 2005)
- Team Leader Inbound and Outbound contact centre @ (January 2000 - December 2002)
Minish Marqus Education
- Australian Institute of Management
Diploma in Project Management (Project Management)
2023-2024 - Institute of Management Technology, Ghaziabad
Master of Business Administration – Marketing & Human Resources (Marketing)
2005-2008 - IIS Infotech Ltd
Post Graduate Diploma in Web Application & Technology
1999-2000 - St. Stephen's College
Bachelor of Arts (Arts/Humanity) (Arts)
1996-1999
Minish Marqus Skills
- Telecommunications
- Vendor Management
- Team Management
- Service Delivery
- Channel Management
- e commerce, technical,collections
- Contact Centre
- Project management
- CRM
- Channel Partners
- Contact Centers
- Customer Experience
- MIS
- Outsourcing
- Customer Satisfaction
- SLA
- E Commerce
- R
- Collections
- Customer Support
- Technical
- BPO
- Employee Engagement
- Business Process Outsourcing
- Business Development
- Customer Relationship Management
- Management Information Systems
- Management
- Service Level Agreements
- Call Centers
- Performance Management
Minish Marqus Summary
- Minish Marqus, based in Adelaide, SA, AU, is currently a Tech Service Desk Manager – Customer Assist at Westpac Australia. Minish Marqus brings experience from previous roles at ADVAM, OneAssist Consumer Solutions, ShopClues and Bharti Airtel Limited. Minish Marqus holds a 2023 - 2024 Diploma in Project Management in Project Management @ Australian Institute of Management. With a robust skill set that includes Telecommunications, Vendor Management, Team Management, Service Delivery, Channel Management and more. Minish Marqus has 3 emails and 1 mobile phone numbers on RocketReach.
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