Ming Chai Email & Phone Number
Service Delivery Manager @ Ethan Group
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Ming Chai Location
- Sydney, NSW, AU
Ming Chai Work
- 2020 -now Service Delivery Manager @
- 2020 -2020 Businesss Analyst @
- 2018 -2019 Project Manager @
- 2015 -2018 Project Manager @
- 2014 -2015 Supporter Engagement Manager @
- 2013 -2014 Project Manager Customer Experience @
- 2009 -2013 Senior Operations Manager @
- 2006 -2009 Customer Service Manager @
- 2004 -2006 Product and Project Communications Specialist @
- 2003 -2004 Team Leader @
- 2001 -2003 Technical Support Engineer @
- 1998 -2001 Technical Support Engineer @
Ming Chai Education
- Hornsby TAFE
Certificate IV ( Information Technology, Credit)
1997-1997 - Hornsby TAFE
Certificate III ( Information Technology)
1996-1996
Ming Chai Skills
- Service Delivery
- Vendor Management
- Enterprise Software
- Call Centers
- Management
- Business Process Improvement
- Customer Experience
- Cross-functional Team Leadership
- BPO
- Technical Support
- Leadership
- Training
- Program Management
- Team Management
- Business Intelligence
- Operations Management
- Process Improvement
- CRM
- Outsourcing
- Customer Satisfaction
- Call Center
- Team Leadership
- Analytics
- SaaS
- Professional Services
- Transition Management
- Business Analysis
- Cloud Computing
- Account Management
- Security
- Business Process
- Customer Retention
- Pre-sales
- Sla
- Contact Centers
- Disaster Recovery
- Quality Assurance
- Offshoring
- Bass Fishing
- Project Management
- Cross Functional Team Leadership
- Pre Sales
Ming Chai Summary
- Ming Chai, based in Sydney, NSW, AU, is currently a Service Delivery Manager at Ethan Group. Ming Chai brings experience from previous roles at Ethan Group, Fuji Xerox and Baptist World Aid Australia. Ming Chai holds a 1997 - 1997 Certificate IV in Information Technology, Credit @ Hornsby TAFE. With a robust skill set that includes Service Delivery, Vendor Management, Enterprise Software, Call Centers, Management and more. Ming Chai has 3 emails and 3 mobile phone numbers on RocketReach.
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