Ming Chai Email & Phone Number
Service Delivery Manager @ Ethan Group
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Ming Chai Location
- Sydney, NSW, AU
Ming Chai Work
- Service Delivery Manager @ (April 2020 - Present)
- Businesss Analyst @ (February 2020 - April 2020)
- Project Manager @ (July 2018 - July 2019)
- Project Manager @ (November 2015 - March 2018)
- Supporter Engagement Manager @ (August 2014 - July 2015)
- Project Manager Customer Experience @ (November 2013 - July 2014)
- Senior Operations Manager @ (June 2009 - June 2013)
- Customer Service Manager @ (June 2006 - July 2009)
- Product and Project Communications Specialist @ (May 2004 - June 2006)
- Team Leader @ (October 2003 - April 2004)
- Technical Support Engineer @ (January 2001 - January 2003)
- Technical Support Engineer @ (January 1998 - January 2001)
Ming Chai Education
- Hornsby TAFE
Certificate IV ( Information Technology, Credit)
1997-1997 - Hornsby TAFE
Certificate III ( Information Technology)
1996-1996
Ming Chai Skills
- Service Delivery
- Vendor Management
- Enterprise Software
- Call Centers
- Management
- Business Process Improvement
- Customer Experience
- Cross-functional Team Leadership
- BPO
- Technical Support
- Leadership
- Training
- Program Management
- Team Management
- Business Intelligence
- Operations Management
- Process Improvement
- CRM
- Outsourcing
- Customer Satisfaction
- Call Center
- Team Leadership
- Analytics
- SaaS
- Professional Services
- Transition Management
- Business Analysis
- Cloud Computing
- Account Management
- Security
- Business Process
- Customer Retention
- Pre-sales
- Sla
- Contact Centers
- Disaster Recovery
- Quality Assurance
- Offshoring
- Bass Fishing
- Project Management
- Cross Functional Team Leadership
- Pre Sales
Ming Chai Summary
- Ming Chai, based in Sydney, NSW, AU, is currently a Service Delivery Manager at Ethan Group. Ming Chai brings experience from previous roles at Ethan Group, Fuji Xerox and Baptist World Aid Australia. Ming Chai holds a 1997 - 1997 Certificate IV in Information Technology, Credit @ Hornsby TAFE. With a robust skill set that includes Service Delivery, Vendor Management, Enterprise Software, Call Centers, Management and more. Ming Chai has 3 emails and 3 mobile phone numbers on RocketReach.
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