Mindy Poon Email
Director, Customer Success & Support Operations @ Affinidi
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Mindy Poon Location
- Singapore
Mindy Poon Work
- Director, Customer Success & Support Operations @ (March 2023 - Present)
- Head of Customer Success and Operations @ (March 2021 - Present)
- Director, Future Mobility and Customer Success @ (April 2019 - March 2021)
- Growth Advisor @ (January 2019 - November 2019)
- Head of Tech Sales and Development @ Agile by Zomwork (May 2018 - December 2018)
- Head of Consultancy and Customer Success, Chief of Staff @ (March 2014 - May 2018)
- Manager, Business Operations @ Trusted Source Pte LTD (October 2013 - March 2014)
- Program and Portfolio Management Office - Principal Consultant @ Trusted Source Pte LTD (November 2010 - January 2013)
- Manager, Performance Improvement @ (August 2005 - July 2010)
- Project Manager Pre-Sales and Project Management @ Buildfolio Pte (July 2003 - July 2005)
Mindy Poon Education
- National University of Singapore
Bachelor of Engineering (Computer Engineering)
1999-2003
Mindy Poon Skills
- Account Management
- Analytical Skills
- B2B software
- Business Analytics
- Business Development
- Business Intelligence
- Business Process
- Business Process Improvement
- Business Strategy
- Business Transformation
- Business-to-Business (B2B)
- CRM
- Change Management
- Client Relations
- Cloud Computing
- Communication
- Consulting
- Critical Thinking
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Success
- E-commerce
- ERP
- Go-to-market Strategy
- IT Management
- IT Strategy
- Information Security
- Information Technology
- Interpersonal Skills
- Leadership
- Management
- New Business Development
- PMO
- Partnerships
- Pre-sales
- Problem Solving
- Process Improvement
- Product Development
- Product Management
- Project Delivery
- Project Management
- SAP
- Sales Management
- Sales Operations
- Start-ups
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Management
- Vendor Management
Mindy Poon Summary
- Mindy Poon, based in Singapore, is currently a Director, Customer Success & Support Operations at Affinidi. Mindy Poon brings experience from previous roles at Affinidi, Swat - Speed Like Taxi, Price Like Bus, Connect One Partners and Agile by Zomwork. Mindy Poon holds a 1999 - 2003 Bachelor of Engineering in Computer Engineering @ National University of Singapore. With a robust skill set that includes Account Management, Analytical Skills, B2B software, Business Analytics, Business Development and more. Mindy Poon has 2 emails on RocketReach.
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