Minal Shinde Email
Senior Consultant @ Sears
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Minal Shinde Location
- Pune, MH, IN
Minal Shinde Work
- Senior Consultant @ (December 2017 - Present)
- Team Supervisor @ Amazon Development Center India (January 2016 - Present)
- Team Lead @ (July 2013 - January 2016)
- Subject Matter Expert @ (October 2006 - August 2012)
- Team Manager @ (October 2006 - December 2010)
- Sr. Tech Support @ (July 2004 - February 2006)
Minal Shinde Education
- Savitribai Phule Pune University 2021-2023
- Mumbai University 2004-2004
Minal Shinde Skills
- Transition Management
- COPC
- Workforce Management
- Process Migration
- Attrition
- Soft Skills
- Incident Management
- Offshoring
- Vendor Management
- Process Orientation
- Contact Centers
- Technical Support
- Escalation
- Process Excellence
- Contact Center Operations
- IT Service Management
- Customer Satisfaction
Minal Shinde Summary
- Minal Shinde, based in Pune, MH, IN, is currently a Senior Consultant at Sears Holdings Corporation. Minal Shinde brings experience from previous roles at Amazon Development Center India, Infosys BPO and Sutherland Global Services. Minal Shinde holds a 2021 - 2023 Savitribai Phule Pune University. With a robust skill set that includes Transition Management, COPC, Workforce Management, Process Migration, Attrition and more. Minal Shinde has 1 emails on RocketReach.
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