Mina Samaan Email

Mina Samaan Skills

• - Business analysis for customer impact
• - Excellent negotiation skills, always reach win- win solution.
• - Customer service orientated, always work on customer needs /perception.
• - Self Directed team.
• - Coaching and mentoring
• - Team building.
• - Conflict resolution.
• - Project management.
• - Agile with change.
• - Manage by objectives.
• - Ability to build a team from forming to performing.
• - Ability to manage aggressive/ manipulative candidates
• - Strategic Planning.
• - Strategic risk management.
• - Strategy implementation.
• Conflict Resolution
• Team Building
• Negotiation
• Windows
• Management
• Unix
• Business Analysis
• ITIL
• Servers
• Strategic Planning
• Solaris
• Customer Service
• Project Management
• IT Service Management
• IT Operations
• Incident Management
• Troubleshooting
• Linux
• System Administration
• CCNA
• Data Center
• IT Management
• Service Delivery
• Sla
• Apache
• TCP/IP
• Databases
• DNS
• Cisco Technologies
• Network Administration
• High Availability
• Integration
• PMP
• Networking
• Testing
• Strategy Implementation
• Strategic Risk Management
• Perception
• Business Analysis For Customer Impact
• Ability To Manage Aggressive/ Manipulative Candidates
• Manage By Objectives
• Self Directed Team
• Always Reach Win Win Solution
• Microsoft Office
• Ability To Build A Team From Forming To Performing
• Change Management
• Customer Service Orientated
• Excellent Negotiation Skills
• SQL
• Always Work On Customer Needs
• Coaching and Mentoring
• Agile With Change
• BMC Remedy
• ServiceNow