Mina Maged Email
Customer Service Director @ Tech Mahindra
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Mina Maged Location
- Cairo, Cairo Governorate, EG
Mina Maged Work
- Customer Service Director @ (July 2026 - Present)
- Customer Service Director @ (December 2023 - June 2026)
- Customer Service Manager @ (June 2021 - December 2023)
- Technical Support and Infrastructure Teams Lead @ (February 2016 - January 2021)
- Technical Support And Infrastructure lead @ (August 2015 - January 2016)
- IT Senior technical support engineer team leader and Executive Support. @ (January 2014 - August 2015)
- IT technical support engineer @ (April 2011 - December 2013)
Mina Maged Education
- Faculty of Engineering at Ain Shams University
Bachelor's degree (Electrical, Electronics and Communications Engineering)
2005-2010 - Saint Fatima Language School
Excellent (General secondary Certificate)
1992-2005
Mina Maged Skills
- Active Directory
- Agile Methodologies
- Analysis
- Analytical Skills
- AutoCAD
- Business
- Business Systems Implementation
- CCNA
- Change Programmes
- Cisco Networking
- Cisco Technologies
- Customer Experience
- Customer Satisfaction
- Customer Success
- Cybersecurity
- Data Analysis
- Disaster Recovery
- Engineering
- Enterprise Architecture
- IT Service Management
- ITIL
- Incident Management
- International working
- Java
- Leadership
- Matrix
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Negotiation
- Network Administration
- Network Infrastructure Architecture
- Network Security
- Network Virtualization
- Networking
- Oil
- Operating Systems
- PMP
- PSM
- Petroleum
- Problem Solving
- Project Implementation
- Project Management
- Project Planning
- Recovery Plans
- Release Management
- Scrum
- Security
- Skilled Multi-tasker
- Strategic Planning
- System Automation
- Team Leadership
- Team Management
- Technical Analysis
- Technical Support
- Telecommunications
- Training
- Troubleshooting
- Virtual Teams
- Windows
- Written Communication
- Oil
- Windows Server
- Sales
- Management
Mina Maged Summary
- Mina Maged, based in Cairo, Cairo Governorate, EG, is currently a Customer Service Director at Tech Mahindra. Mina Maged brings experience from previous roles at Orange Business, Shell and BG Group. Mina Maged holds a 2005 - 2010 Bachelor's degree in Electrical, Electronics and Communications Engineering @ Faculty of Engineering at Ain Shams University. With a robust skill set that includes Active Directory, Agile Methodologies, Analysis, Analytical Skills, AutoCAD and more. Mina Maged has 1 emails on RocketReach.
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