Milieu Coordinator and Psychiatric Assistant @ (April 2016 - Present)
Program Manager @ (September 2024 - November 2025)
Clinical Operations Supervisor @ (November 2021 - September 2024)
Center Supervisor @ (April 2021 - November 2021)
Mimi Johnson Education
University of Central Florida
Mimi Johnson Skills
Analytical Skills
Annual Reviews
Attention to Detail
Benefit investigation
Business Relationship Management
Call Center Administration
Change Management
Client Relations
Clinical Documentation
Coaching
Contact Center Management
Contact Centers
Cross-functional Collaborations
Customer Relationship Management (CRM)
Customer Service Management
Data Analysis
De-escalation
Engagement Management
Executive-level Communication
Five9
Healthcare Reimbursement
Hub managment
Interpersonal Communication
Interpersonal Relationships
Key Performance Indicators
Mentoring
Metrics
Microsoft Office
Multiple Projects Simultaneously
Operations
Operations Management
Organization Skills
Patient Engagement
Patient assistance program
Payer Relations
People Management
Performance Analysis
Performance Appraisal
Performance Improvement
Performance Management
Performance Metrics
Performance Motivation
Policies & Procedures
Presentation Skills
Problem Solving
Process Optimization (Manufacturing)
Product Launch
Program Launch
Program Management
Program Oversight
Ring central
Risk Management
SOP Development
Salesforce.com
Service Levels
Service-Level Agreements (SLA)
Specialty Pharmaceutical
Standard Operating Procedure (SOP)
Strategic Planning
Strategic Project Management
Team Leadership
Team Management
Team Motivation
Teamwork
Telephony
Therapeutic Communication
Therapeutic Crisis Intervention
Therapeutic Listening
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Workflow Design
Workforce Management
Mimi Johnson Summary
Mimi Johnson, based in Orlando, FL, US, is currently a Patient Outreach Manager at ForMotion Clinic. Mimi Johnson brings experience from previous roles at La Amistad Behavioral Health Services, AssistRx, TurningPoint Healthcare Solutions and AdventHealth. Mimi Johnson holds a University of Central Florida. With a robust skill set that includes Analytical Skills, Annual Reviews, Attention to Detail, Benefit investigation, Business Relationship Management and more. Mimi Johnson has 2 emails on RocketReach.
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