Milton Lopera Email & Phone Number
Chief Customer Officer @ Blue Stream Fiber
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Milton Lopera Location
- Boca Raton, FL, US
Milton Lopera Work
- Chief Customer Officer @ (January 2026 - Present)
- EVP, Customer Experience @ (November 2024 - February 2026)
- SVP, Customer Experience and VOC @ (July 2023 - November 2024)
- VP II, Sales Activation Call Centers @ (April 2022 - July 2023)
- Vice President, Customer Service @ (January 2017 - April 2022)
- Vice President, Contact Center Operations @ (October 2016 - January 2017)
- Director, Contact Center @ (June 2016 - September 2016)
- Director, Virtual Dispatch Operation – Melville, NY and Bronx, NY and Stratford, CT @ (January 2013 - May 2016)
- Additional Professional Job Titles w and Cablevision @ (December 1999 - January 2013)
Milton Lopera Skills
- Telecommunications
- Management
- Call Centers
- Contact Centers
- Process Improvement
- Customer Service
- Customer Satisfaction
- Organization Skills
- Interpersonal Communication
- Skill-Based Routing
- Team Leadership
- Operations Management
- Change Management
- Employee Engagement
- Customer Experience
- Cross-functional Team Leadership
- Team Building
- Broadband
- Troubleshooting
- Leadership
- Strategic Planning
- Training
- Business Process Improvement
- Strategy
- Sales Management
- Cross Functional Team Leadership
- Skill Based Routing
- Project Management
- Microsoft Word
- Sales
- Marketing
- Customer Relationship Management Crm
- Account Management
- Customer Retention
- Call Routing
- Contact Center Management
- Vendor Management
- Workforce Management
- Microsoft Office
- Profit and Loss Management
- Contact Center Operations
- Technical Support
- Call Center Development
- Customer Relationship Management
Milton Lopera Summary
- Milton Lopera, based in Boca Raton, FL, US, is currently a Chief Customer Officer at Blue Stream Fiber. Milton Lopera brings experience from previous roles at Blue Stream Fiber and Charter Communications. With a robust skill set that includes Telecommunications, Management, Call Centers, Contact Centers, Process Improvement and more. Milton Lopera has 3 emails and 3 mobile phone numbers on RocketReach.
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