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Millie Jacob Location
Maharashtra, India
Millie Jacob Work
Vice President @ (May 2023 - Present)
AVP @ (May 2020 - August 2023)
Senior Manager Backoffice Resolution Lead @ VodafoneIdea (August 2018 - April 2020)
Senior Manager - Activation Lead @ (July 2017 - July 2018)
Senior manager - Zonal operations customer service @ (August 2015 - June 2017)
Deputy Manager - Process improvement, CRM, Audits and UAT @ (July 2014 - July 2015)
Deputy Manager Training (Retail, Inbound Outbound Call Center, Mpesa and Employee engagement @ (July 2012 - July 2014)
Assistant Manager Quality (Retail, Inbound and Outbound Call Center) @ (November 2010 - June 2012)
Team Leader Vodafone Mini Store @ (January 2006 - October 2010)
Trainer Team Coach @ (January 2004 - January 2005)
Customer Service Executive at Vodafone Store @ (October 2000 - December 2003)
Customer Service Executive @ Infovision SBI Call Center (June 2000 - September 2000)
Back Office Executive @ American Express Bank (March 2000 - June 2000)
Security Officer @ EL AL Israel Airlines (February 1998 - November 1999)
Millie Jacob Education
Girton High School
Bachelor of Science (BSc) (Microbiology, General)
Girton high school
Bachelor of Science (B.Sc.)
Millie Jacob Skills
Business Development
Business Strategy
CRM
Customer Experience
Customer Experience Management
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customet experience
Leadership
Management
Microsoft Excel
Platform migration
Project Management
Service Operation
Strategic Thinking
Team Leadership
Team Management
Telecommunications
Vendor Management
Customer Relationship Management Crm
Customer Relationship Management
Millie Jacob Summary
Millie Jacob, based in Maharashtra, India, is currently a Vice President at Axis Bank. Millie Jacob brings experience from previous roles at Axis Bank, VodafoneIdea and Vodafone. Millie Jacob holds a Bachelor of Science (BSc) in Microbiology, General @ Girton High School. With a robust skill set that includes Business Development, Business Strategy, CRM, Customer Experience, Customer Experience Management and more. Millie Jacob has 1 emails and 1 mobile phone numbers on RocketReach.
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